Optimization Lead ConsultantVirtualVocations • Buffalo, New York, United States
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Optimization Lead Consultant
VirtualVocations • Buffalo, New York, United States
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A company is looking for an Optimization Lead Consultant.
Key Responsibilities
Foster collaboration across teams to achieve shared project goals
Participate in incident triage and drive root cause solutions
Partner with teams to ensure smooth implementations and track performance post-launch
Required Qualifications, Training, and Education
Experience in customer experience transformation initiatives
Strong understanding of KPIs and performance measurement
Ability to shape metrics and business requirements
Experience in leading discovery and test-and-learn activities
Proven ability to influence leadership decisions with data insights
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Lead Consultant • Buffalo, New York, United States
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