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Automotive Parts Advisor

Automotive Parts Advisor

Passport Auto GroupAlexandria, VA, US
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Job Description

Automotive Parts Advisor

Location : Alexandria, VA

Job Type : Full-Time | Commission-Based

Salary : Base $32,500 with potential earnings up to $75,000 (commission-based)

Join one of the East Coast’s largest dealerships

Passport Auto Group is looking for a customer-focused Parts Counterperson to join our high-performing team in Alexandria, VA. If you have a background in automotive parts—either at a dealership or in the aftermarket sector—this is a great opportunity to advance your career with a top-tier brand.

Key Responsibilities

  • Assist walk-in, phone, and online customers with selecting and purchasing automotive parts
  • Provide product recommendations, inform customers of promotions, and offer complementary items
  • Retrieve parts from inventory and process special orders when needed
  • Support service technicians by ensuring timely delivery of parts for in-progress repairs
  • Handle phone inquiries with accurate price quotes and parts availability
  • Prepare orders for delivery, shipping, or pickup
  • Maintain organized and clean parts counters, bins, and storage areas
  • Ensure parts are properly charged to repair orders and returned items are processed with accurate documentation
  • Stay up to date with product updates and participate in training opportunities
  • Collaborate effectively with service, sales, and other departments to provide top-tier support

Qualifications

  • High school diploma or equivalent
  • Minimum of 2 years’ experience in a dealership or aftermarket parts / service environment
  • At least 2 years of direct customer service experience
  • Valid driver’s license with clean driving record (required – no exceptions)
  • Strong organizational and communication skills
  • Ability to read and understand technical manuals and parts information
  • Physically able to lift or move heavier parts when needed
  • Willingness to work rotating Saturdays
  • Preferred Experience

  • Familiarity with automotive car parts
  • eCommerce sales experience (eBay, etc.)
  • Benefits

    Full-time employees at Passport Automotive Group enjoy a comprehensive benefits package, including :

  • Health, dental, and vision insurance (individual or family coverage)
  • Paid time off and holiday pay (per company policy)
  • 401(k) retirement plan
  • Disability insurance (as outlined in company policy)
  • Ready to grow your career in a fast-paced, customer-first environment? Apply today to join the team at Passport Auto Group.

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    Parts Advisor • Alexandria, VA, US

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