Search jobs > Riverside, CA > Customer service reps
ESSENTIAL DUTIES & RESPONSIBILITIES
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Resolve customers' service or billing complaints.
- Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
- Refer unresolved customer grievances to designated departments for further investigation.
- Determine charges for services requested, collect deposits or payments, or arrange for billing.
- Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
- Refers complaints of product or service failure to appropriate departments for investigation.
- Coordinates customers' service needs with other departments as required to ensure customer service.
- May receive orders, resolve complaints about billing, and explain how to use product or service.
Customer Service Reps
Coordinates customers' service needs with other departments as required to ensure customer service. Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Resolve customers' service or...
Tax Expert - CPA or EA - Work from Home
As part of this position, you have the opportunity to work 100% remotely, collaborating with an exceptional team from the comfort of your home or office. You possess excellent customer service skills, and you are excited to interact with customers through video and audio tools in a professional, fri...
Risk Management Principal - Work From Home
You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. We believe nothing is impossible when yo...
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Remote Finance/Stock Trader Job in Moreno Valley,CA | Full Time
This time horizon allows the firm to offer its traders flexible hours and the ability to start part-time and transition into full-time trading. If you’re interested in trading the markets at a professional level, whether part-time, full-time or in a transitional or supplementary income capacity, it ...
Work from Home Quality Analyst - $45 per hour
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Product Tester – No experience – Work from Home
Telecommute (you can work from home, work or school). Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or sea...
Customer Service Representative Agent Work From Home - Remote Online Panelists
If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Customer Service Representative Agent Work From Home - Remote Online Panelists. You can do this part-time or full-time. This p...
Remote Customer Service Rep (No Experience) - Earn $25/hr-$45/hr, Full-Time/Part-Time, Flexible hours
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Customer Service Team Lead
Maintains a high level of personal Customer Service; achieves better than Company average customer service results (surveys, secret shops, etc. Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the...