Key Responsibilities :
Create, maintain, train and model brand standards for visual presentation, customer service, cleanliness and organization throughout the store;
to ensure a consistent store experience.
- Plan and execute new item deliveries to ensure they are quickly placed and all garments are represented on the floor in full size runs with proper signage where needed.
- Partner with corporate to create, plan, implement and manage seasonal merchandising presentations and lead new visual merchandising initiatives.
- Partner with store management to monitor merchandise sell through and replenishment needs utilizing sales reports.
- Partner with store management on key visual merchandising decisions that have an impact on store workload and sales.
- Ensure visually appealing and brand appropriate displays are created and updated to drive sell through and maximize sales.
- Ensure lighting, fixturing and signage is accurate to highlight product, manikins and visual displays.
- Support store management to ensure all key objectives are met (i.e. : customer service, operational initiatives, etc.).
- Ensures their team proactively manage customer needs and exceed expectations : providing product knowledge and recommendations to customers, by utilizing the U.
N.I.Q.L.O. service standard, UNIQLO Fundamental Principles and 6 Standard Phrases.
- Partner with the Store Manager to identify and resolve merchandising, visual display, product or store related issues in the store.
- Exemplify and enforce company policy and procedure
- Assist with special projects as assigned by management.
Team Management :
- Motivate the store teams to meet and exceed sales goals.
- Delegate and monitor task management to ensure follow through and results.
- Creates, modifies and communicates daily / weekly / monthly work schedules to the visual team.
- Supervise the visual team to monitor breaks and ensure adequate visual coverage during peak times.
- Ensure a high level of morale and motivation within the visual team.
- Ensure effective communication among the visual team members.
- Ensure the visual team and all store employees follow health and safety guidelines in the store.
- Train and develop visual team, including cross training into other departments and areas of the store.
Required Skills and Abilities :
- Proven ability to drive sales though merchandising and product display, preferably at a high volume apparel retailer
- Ability to create and direct visual merchandising displays, while managing priorities and executing initiatives
- Attention to detail
- Strong time management and organizational skills
- Excellent verbal and written communication skills
- Ability to understand, interpret, and delegate based on Headquarters’ (HQ) visual merchandising direction
- Ability to offer solutions to store-specific visual display, merchandising and product related challenges : using brand standards and HQ direction as a guideline
- Proven ability to lead teams and create strong partnerships
- Ability to train and develop a team
- Leads by example and maintains a hands-on approach
- Has a positive and professional attitude, is flexible and adaptable
- Ability to prioritize tasks and react to changing priorities
- Ability to work a flexible work schedule that meets the needs of the business, including evenings, nights and weekend.
Physical Requirements :
- Ability to effectively communicate with customers and store personnel.
- Lift and carry up to 50 lbs
- Ability to stand for long periods of time, read computer terminals, push, pull or move objects of at least 25 pounds, up to 50 lbs.
- Ability to effectively maneuver around sales floor and stockroom by repetitive bending, twisting, stooping, squatting, and climbing.
Education and Experience Requirements :
- High School Diploma or G.E.D.
- 1-3 years retail visual merchandising experience
- 1-year management / supervisory experience
30+ days ago