Clinical Applications Consultant (Next Generation Sequencing)

We are currently looking for a Clinical Applications Specialist with a background in Next Generation Sequencing and Diagnostics Informatics to further strengthen our team.

You would be part of a field-based team focused on supporting the clinical testing market.

A day in the Life :

• Primary support for Clinical laboratories with training, validation and troubleshooting for our Thermo Fisher Scientific / Ion Torrent product portfolio (mainly NGS)
• Promotion of clinical solution to existing customers
• Leading the implementation of assays and products / clinical solutions within customer sites
• Responsible for improving customer value / satisfaction by aligning complex product solutions and services with key customer initiatives.

Build and maintain relationships with key decision makers or potential influencers

• Understanding the clinical landscape and develop a strategy how to best tackle the clinical markets with Clinical Sales counterparts
• Build and maintain relationships with key Thermo Fisher Scientific collaborating partners, decision makers or potential influencers
• Review and assist customers with analyses of their Ion Torrent data using Torrent Suite and Ion Reporter software packages
• Help customers design and conducts experiments to assist in evaluations of Ion Torrent / Thermo Fisher products
• Provide initial training to customers at their own CLIA / GLP laboratories and at ThermoFisher training locations
• Understanding of CAP / CLIA NYS NGS Guidelines for Lab Developed Tests.
• Provide technical and applications assistance in response to customer inquiries
• Promote new products (clinical solutions) on customer sites and in conferences / user meetings
• Work in collaboration with the Clinical Account Manager to set up the best support strategy for each customer site
• Build strong relationships with customers
• Maintain and develop the CRM database
• Maintain consistent and structured communication with counterparts and articulate summarized communication to Manager on a periodic basis
• Obtain successful adoption of the technology within all applied markets while investigating the potential of other applications and solutions both pre-clinically and clinically
• Align with other teams in the company on a regular basis
• Estimated 50-75% travel.

Keys to Success : Education

Education

BA / BS with 2+ years of relevant experience, or MS degree in Life Sciences, PhD preferred

Experience

• Experience in NGS sequencing, Capillary Electrophoresis, qPCR, and RT-PCR
• Understanding of healthcare industry standards, guidelines, and environments
• A technically savvy individual who can assess customer clinical needs and implement training and experimental approaches to ensure customer success
• Previous experience as application specialist desirable (NGS experience desirable)
• Medical background, laboratory experience, and / or managed care
• Clinical Laboratory experience / MLT a plus.

Knowledge, Skills, Abilities

• Excellent communication and influencing skills
• A problem solver with proven ability to overcome technical hurdles
• Ability to understand and articulate complex scientific literature and use extensive complex clinical data as a key factor in the sales process
• Strong drive for success

Benefits

We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects.

We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain .

As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need.

StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.