Senior Property and Liability Claims Adjuster

Job Description

Job Description

The Senior Property and Liability Claims Adjuster, under supervision of the Director of Property and Liability, is responsible for the investigation, analysis, adjustment, reporting, settlement and recovery of public entity liability and property claims.

Duties / Responsibilities :

• Analyze liability claims and first party property claims in accordance with relevant laws, County policies and procedures.
• Evaluate claims for timeliness, accuracy, validity, circumstances, descriptions and related information for accurate claims processing.
• Prepares, and sends, letters and notifications in response to claims filed against Member Counties.
• Reviews, investigates, and analyzes documents, notices, law suits and claim forms.
• Analyzes claims and lawsuits for coverage purposes.
• Using a degree of independent judgment, determines the best methods to actively manage claims in a timely and cost-effective method.
• Executes an effective investigative strategy by obtaining information from Member Counties, interviewing witnesses and claimants, performing site visits and taking photographs.
• Properly analyzes information to be able to make liability determinations and identity risk transfer opportunities.
• Makes recommendations for handling to members including the settlement or rejection of claim, assignment of defense counsel and also vigorously pursues subrogation opportunities.
• Works with experts to investigate and assess damages related to assigned claims.
• Handles complex claims including litigated matters.
• Provides and creates full captioned reports to Member Counties, and Trindel staff.
• Authorizes and assures the prompt processing of checks for payment / settlement of claims.
• Provides Trindel Executive Director, Property and Liability Director, and member counties with monthly payment log / reports.
• Recommends settlement / resolution for obtaining settlement authority under the provisions as provided by each member county.

Including presentations to Member County Board of Supervisors.

• Coordinates and prepares information for external auditors, Trindel Board meetings, member counties and regulators as needed.
• Provides timely reports, updates and other statements information as needed to excess carriers, other insurers and agencies as necessary.
• Regularly handles private and proprietary information while maintaining strict confidentiality and protecting information from unauthorized disclosure.
• Respond in a timely manner to requests from member counties, claimants, attorneys or others for assistance by phone, e-mail, mail or site-visits.
• Assures that Trindel policies and procedures are consistently followed.
• Attend Trindel Board meetings, provide program updates as requested.
• Perform other duties as assigned by the Director of Property and Liability Claims.

Required Skills / Abilities :

• Knowledge of self-insured program regulations.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Excellent oral and written communication skills.
• Demonstrated ethical conduct.
• Effective analytical, problem solving and interpretive skills.
• Proficient with Microsoft Office Suite and / or related software.

Education and Experience :

• Four-year degree at an accredited college in Public Administration, Business, Finance or related field.
• Five (5) years of claims adjusting, or litigation experience required, experience working with public entities and / or Law Enforcement preferred.
• Other combinations of education and experience may be considered.

Desired : Associate in Risk Management (ARM), and / or Associate in Claims(AIC).