AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.
The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success.
AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
Would you like to be part of a team that is redefining the IT industry? Amazon Web Services (AWS) is the pioneer of Cloud Computing and the recognized global leader, serving over a million customers and supporting tens of thousands of partners.
We are hiring an experienced program manager to join the AWS Partner Network (APN) Technology Partner Programs team to manage and execute program initiatives that support APN Technology Partners to reach more customers with their software products.
In this role, you will help your team work backwards from the AWS sales organization to understand their needs as well as their customers’ needs, and help expand sales compensation programs to ensure the field sales organization is incentivized to effectively co-sell with APN ISV Partners.
This role will work cross-functionally with multiple teams around the world including directly with APN Partners, Partner Management, APN Programs, AWS Sales leadership, AWS Sales operations and AWS Revenue operations to support partners in reaching more customers through industry leading partner programs.
Key job responsibilities
- Execute against established processes to provide operational support for programs that enable APN Partners with software products to reach more customers and align with the AWS sales organization
- Identify opportunities to improve established processes and internal tools.
- Own key projects; including driving automation of repeatable work and increasing overall team efficiency
- Design, track, and report on business metrics to measure impact, effectiveness, appropriateness, and adoption to be reported to leadership
- Build and maintain successful partnerships with global teams, segment stakeholders and key business sponsors across the Americas, EMEA, and APAC.
- Work directly with external customers (e.g. APN ISV Partners)
A day in the life
This role will work cross-functionally with multiple teams around the world including directly with APN Technology Partners, Technology Partner Management, APN Programs, AWS Sales teams, and AWS Sales Operations to support partners in reaching more customers through industry leading partner programs.
The successful candidate must be passionate about their work, self-motivated, detail oriented, embrace a fast-paced and dynamic work environment, and have excellent problem solving abilities.
About the team
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.
If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Work / Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.
When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.
Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- Bachelor's degree or equivalent
- Experience using data and metrics to determine and drive improvements
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
PREFERRED QUALIFICATIONS
- Experience working cross functionally with tech and non-tech teams