Benefits :
- Competitive salary
- Profit sharing
- Training & development
About Us :
Voda Cleaning and Water Restoration is a leading provider of water damage restoration and cleaning services in Columbia, SC.
We are dedicated to delivering top-notch services to our clients, ensuring their homes and businesses are clean, safe, and restored to their original condition.
We are looking for a motivated and experienced Lead Carpet Cleaning Technician to join our team.
Job Description :
The Lead Carpet Cleaning Technician will be responsible for managing and performing carpet cleaning tasks for residential and commercial clients.
This role requires a strong understanding of carpet cleaning techniques, excellent customer service skills, and the ability to lead and train a team of technicians.
Responsibilities :
- Perform carpet cleaning services using various methods, including hot water extraction, steam cleaning, and dry cleaning.
- Inspect carpets and identify stains, wear, and damage to determine the best cleaning method.
- Pre-treat spots and stains before cleaning.
- Operate and maintain carpet cleaning equipment and tools.
- Ensure all cleaning services are completed to the highest standard and within the specified time frames.
- Provide excellent customer service by addressing client concerns and ensuring satisfaction.
- Lead and train a team of carpet cleaning technicians.
- Maintain accurate records of work performed, including client information and cleaning details.
- Follow all safety protocols and guidelines to ensure a safe working environment.
- Assist with scheduling and planning carpet cleaning appointments.
- Perform other related duties as assigned.
Requirements :
- High school diploma or equivalent.
- Proven experience as a carpet cleaning technician.
- Strong knowledge of carpet cleaning techniques and equipment.
- Ability to lead and manage a team effectively.
- Excellent customer service and communication skills.
- Strong attention to detail and problem-solving skills.
- Physical stamina to perform cleaning tasks, including lifting and moving heavy equipment.
- Valid driver’s license with a clean driving record.
- Ability to work flexible hours, including evenings and weekends if necessary.
Preferred Qualifications :
- Certification from the Institute of Inspection, Cleaning and Restoration Certification (IICRC) or equivalent.
- Experience in water damage restoration.
- Knowledge of spot treatment and in-shop rug cleaning for natural and synthetic fiber rugs.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise.
All inquiries about employment at this franchise should be made directly to the franchise location, and not to Voda Cleaning and Restoration Corporate.