Customer Success Specialist

VirtualVocations
Livonia, Michigan, United States
Full-time
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A company is looking for a Customer Success Specialist I to assist customers with the implementation and adoption of their products.

Key ResponsibilitiesAssist customers in adopting the company's products and understanding their goalsProvide training and onboarding to ensure successful implementation of productsGather customer feedback to enhance the overall product experienceRequired QualificationsMinimum of 1 year of experience communicating technical topics to diverse audiencesMinimum of 1 year of experience in customer interaction in an online or email settingMinimum of 1 year of experience in a customer service roleMinimum of 1 year of experience using a CRM platformGeneral experience with macOS, iOS, and tvOS

23 hours ago
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