Join Our Team as a Remote Customer Service Representative!
Location : Triad Area (Remote)
Position : Temp-to-Hire
Shift : 8-hour shifts between 7 : 30 am - 7 : 00 pm (Monday-Friday)
Pay Rate : $16.00 per hour
We are hiring Remote Customer Service Representatives for our client based in Greensboro, NC ! This is a remote opportunity with the convenience of working from home, but candidates must reside in the Triad Area to qualify.
If you have a passion for helping others and thrive in a fast-paced environment, this role is for you!
Why You’ll Love This Job :
- Competitive pay at $16.00 per hour plus opportunities for bonuses
- Temp-to-hire opportunity with room for growth
- All equipment provided – all you need is a high-speed internet connection and a dedicated home office space!
- Work-life balance with shifts between 7 : 30 am and 7 : 00 pm, Monday-Friday Key Responsibilities :
- Answer inbound customer calls, identify their needs, and provide assistance
- Resolve routine and escalated customer service issues efficiently
- Assist customers in navigating the company website and troubleshooting issues
- Accurately document customer interactions in the computer system
- Achieve productivity and customer satisfaction goals
- Adapt to the department’s needs with flexibility and a positive attitude Ideal Candidate Profile :
- 1+ year of experience in customer service or call center environments
- Previous Collections Experience preferred
- Strong verbal communication skills and the ability to handle stressful situations with professionalism
- Basic office mathematics and general computer skills required.
- Previous Experience with SAP and / or Speedpay a plus
- High school diploma or equivalent
- Must successfully complete customer service training and demonstrate proficiency Ready to take the next step?
Apply online or submit your resume in person at 3402H W. Wendover Ave., Greensboro, NC . We’re excited to hear from you!
For more information, call or text us at 336.510.7700.
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