Service Office Administrator
Mercedes-Benz is looking for an individual with an engaging personality to provide and uphold exceptional customer service experience.
Applicant must possess extremely good people skills, communication skills, and maintain a professional appearance. In addition to monitoring and balancing the department's monetary transactions, job duties will include answering phones, appointment scheduling, and managing loaner agreements for service customers.
As a central office for the service department, other miscellaneous duties are involved as needed.
Hourly rate commensurate with experience
Availability : 7 : 30 AM - 6 PM Monday - Friday / Saturdays 8AM - 12PM
BENEFITS
- Medical and Dental
- 401K Plan
- Paid time off and vacation
- Growth opportunities
- Paid Training
- Long term job security
- Air-conditioned shop
- State-of-the-art facility equipped with technology and equipment
- Highly productive shop
- Career advancement opportunities, promote from within
- Competitive wages
QUALIFICATIONS
- 2 years or more related experience and / or training
- Dealership experience preferred
- Experience with ADP or CDK drive preferred
OTHER
- Responsible cash handling
- Ability to read and comprehend instructions and information
- Basic Microsoft Excel / Word skills
- Excellent attention to detail
- Must be a team player
- Customer service skills
- Time management
We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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