Job Summary : This position is a member of the primary User Support Team within the Information Technology Department. The Information Technology Specialist assigned to User Support will support end users throughout the District with a wide variety of IT related equipment and software.
This position will take front line support desk calls from schools and staff; assisting in troubleshooting, repair, training, system guidance, and provide specialized advanced customer service and support
Complete Job Description : Information Technology Specialist - User Support
Minimum Qualifications :
High School Diploma or GED and three years related experience is required; based upon assignment, Associate’s Degree or two year certificated technical training and / or one year of additional specialized training may be required;
or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
Must possess a valid Arizona Driver's License. Must hold a Current Level One IVP Fingerprint Card.
Preferred Qualifications :
Extensive knowledge of Microsoft and Chrome operating systems. Demonstrated knowledge of hardware troubleshooting methods.
Extensive knowledge in MS Office productivity tools. Minimum 2 years experience working with elementary or middle school related technology
Employment Information : 2024-25 school year; 260 work days with Benefits, ACA and Vacation
Salary Schedule : B23T $24.45 / hr
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