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Back of House Lead

Chick-fil-A
Winston-Salem, NC, US
$18-$20 an hour
Full-time

At Chick-fil-A Peters Creek, the Back of House Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Operator, Back of House Team Members gain life experience that goes far beyond serving a great product in a friendly environment.

They are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Job Type : Full-time

Salary : $18.00 - $20.00 per hour

  • Must be able to work a flexible schedule including opening, closing, weekends, holidays.
  • Adhere to Chick-Fil-A and NC DHEC Food Safety standards
  • Exhibit exceptional customer service / hospitality characteristics
  • Be servant-hearted and humble, must be coachable and willing to learn
  • Delivering operational excellence, working through all areas of BOH to ensure remarkable food quality
  • Building high-performance teams, identifying and coaching leaders for Back of House
  • Manage a team, creating an inspiring vision, coaching and holding people accountable to high standards
  • Increasing profitability through implementing procedures to reduce costs, increase productivity, and manage lean inventory systems.
  • Maintaining a work environment that ensures and promotes food & team safety
  • Lead and assist in operations in such a way to effectively meet established labor cost, food cost and customer service metric goals
  • Team Oriented
  • Must have a growth mindset, and a desire to innovate
  • Can understand job roles, and is proficient in follow through

Previous leadership experience is required. ServSafe Certification is preferred.

NOTE : This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.

Working at a Chick-fil-A® restaurant is more than a job it’s an opportunity for teamwork and leadership development in a positive, people-focused environment.

Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

30+ days ago
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