Administrative Officer

Summary

This position functions as the Administrative Officer for the Clinical Operations Service Line, providing a variety of complex administrative management services that are essential to the operation and direction of the service.

The major duties of this position are to provide direct assistance and administrative support to the Chief, Clinical Operations, and is responsible for coordinating the attainment of pertinent service and related goals and policies.

Duties

Thorough knowledge of the overall comprehensive operations and mission of Clinical Operations Service Line, its role in the Medical Center and the inter-relationship of the Service to the patient, visitor, other Service Lines, the VISN, and VHA.

Knowledge of the depth and complexities of the diverse sections within Clinical Operations and how they function together with other Clinical Operations sections and the VA as a whole system, these sections / layers include but are not limited to :

• Creates reports on administrative support issues such as current and projected needs of the Service for programs, personnel, space, renovations, and equipment.
• Drafts pertinent notices, memoranda, procedures, directives, standard operating procedures, and other informative communications.
• Develops new program areas and extends existing programs for funding, personnel, equipment, and physical facilities.
• Administers education programs, serving as a resource for all administrative and clinical positions within the Service.
• Utilizes Microsoft Office products, including Word, Excel, Access, PowerPoint and e-mail, including troubleshooting these programs and training or helping others in the office with computer problems.
• Administers personnel activity such as recruitment, classification, staffing, employee relations, performance management, pay and leave administration, training, travel, equal employment opportunity programs, and the Workers Compensation program.
• Interprets and applies a full range of regulations, manuals, policies, etc., used in the completion of complex recurring / non-recurring assignments, resolving unique or unusual problems of complexity in all areas.
• Developing / planning of programs, projects or procedures.
• Manages administrative operations in complex work situations.
• Handles multiple tasks simultaneously and accomplishes the work based on urgency.
• Communicates with the public, management officials, and professional health care personnel that involves identifying decision making alternatives and making recommendations for resolving complicated administrative problems.
• Explains the VA organization and procedures and resolve administrative problems.

Work Schedule : Full-Time, Monday - Friday, 8 : 00 am - 4 : 30 pm

Compressed / Flexible : Not Eligible

Telework : ADHOC Eligible as determined by the agency policy.

Virtual : This is not a virtual position.

Position Description / PD# : Administrative Officer / PD082800

Functional Statement # : PD082800

Relocation / Recruitment Incentives :

Financial Disclosure Report : Not required