Description
KindPeoples is looking for a motivated member to join our Floor Manager (FM) team! The FM position is a core function within KindPeoples, FM's are held to the highest standards of integrity and reliability.
See details below. The role contains knowledge of bartending and pharmacology; they are welcoming and engage in friendly and positive conversation while consulting customers based on their individual needs.
Floor managers are responsible for maintaining a kind and safe environment to provide our customers with a delightful experience.
Floor Managers are responsible for but not limited to :
Overseeing all Floor operations
Training, managing, and mentoring for all front-house employees
Sales overview and customer consultation assistance, including stepping into any front-of-house tasks that need to be completed
Maintaining a high level of customer service and efficient procedures
Managing all returns and customer relations
Assist with retail shift call-outs on weekends and general retail scheduling feedback
Facilitating tips distribution, recordkeeping, and organization for all floor staff tips
Convey appropriate, direct communication through 'Slack / Gmail' and related avenues
End and mid-shift till reconciliation and proper recordkeeping
Maintaining the appearance and cleanliness of the floor at all times
Online ordering operations
Facilitating employee breaks
Communicating innovative ideas to eliminate waste and improve efficiency through the proper channels
Contribute to employee performance reviews / evaluations
Set the example of professional behavior and high performance
Requirements
- All applicants must be available to work nights and weekends
- Management experience is preferred
- Must live Santa Cruz or Monterey County & have reliable transportation
- Sales experience a plus
- Cannabis experience preferred
- Excellent cash handling
- Highly organized
- Excellent Computing skills
- Communicates effectively
- Confident in fast-paced environments
- Attention to detail
- Ability to multitask
- Comfortable lifting up to 25 pounds
Summary
All offers are contingent on passing a background check, and applicants must be 21 years of age or older. This position is available now!
We offer a wide range of benefits including :
Subsidized medical benefits
Matching 401(k) program
Paid vacation
Partner perks & discounts
Holiday bonus
Employee discounts
Complementary KindPeoples apparel
Highly discounted sample products