Search jobs > Seattle, WA > Operation manager

Assistant Facility Manager, Valet Operations

SP Plus Corporation
SEATTLE, WA, US
$73K-$78K a year
Full-time

Overview

SP+ is driven by Our Promise, Making Every Moment Matter for a World on the Go. Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve.

The result is a unique combination of talented people and industry-leading technology that enables SP+ to prioritize each and every moment, recognizing that the time colleagues, clients and customers invest in us must always matter.

This role will support the day-to-day management of the valet operation to ensure the operation is fostering an excellent guest experience, good client relations and promoting a professional and courteous image.

Additionally, this role will play a key part in creating and implementing a successful staging plan by utilizing all aspects of the location’s layout to ensure maximum parking capacity.

Benefits of working at SP+

  • Competitive wages
  • Excellent benefit packages for eligible full-time employees including Medical, Dental, Vision, Life, Disability, Accident, Norton LifeLock, Flexible spending account plans, a Company Match 401k plan, and Vacation.

Depending on location could vary)

  • Work for a company that cares about our environment and our people. Visit to view our awards.
  • Get paid as you earn through Payactiv! You don’t have to wait for payday to get paid. Payactiv also offers smart budgeting and savings tools and discounts on everyday needs.
  • Learn and grow with SP+ University, our internal training program with many courses and training available to grow your career.

Responsibilities

  • Participate in programs to improve client and guest satisfaction.
  • Ensure guests are receiving timely and exception service by : Courteously assisting guests by answering any questions they may have;
  • Assisting guests in and out of their vehicle; Driving, parking and retrieving guest vehicles in a safe and professional manner;

andHaving a thorough knowledge of all areas of the valet operation, major streets, landmarks and freeways in the area.

  • Create a staffing schedule according to the anticipated daily vehicle volume.
  • Maintain full compliance to the standard operating procedures, while ensuring the safety and security of vehicles and keys at all times.
  • Prepare and process daily paperwork according to audit compliance standards.
  • Quickly distinguish vehicle make and models; have a general knowledge of vehicle operations.
  • Ensure that drive lanes and crosswalks are clean of debris, water, oil spills, etc.
  • Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager.
  • Review damage claims.
  • Assist with hiring, training, and coaching an excellent valet team.
  • Substitute for any position, if necessary.
  • Complete other duties as needed.

Qualifications

Salary Range : $73,000 - $78,000 annually

Benefits : Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long / short term disability, life insurance, accident insurance, 401k and paid time off.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Education / Experience Required : High School Graduate. A minimum of six months of valet experience preferred.

Availability to Work : Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and / or week-ends may be required.

License Requirement : Must possess a valid state-issued driver’s license with current address and acceptable driving record.

Oral Communication : Speaks clearly; Listens and gets clarification; Responds well to questions.

Written Communication : Writes clearly and informatively; Able to read and interpret written information.

Guest Service : Have a strong guest orientation and positive attitude. Able to responds to requests for service and assistance in a courteous and professional manner.

Adaptability : Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events.

Judgment : Exhibits sound and accurate judgment.

Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; and use hands to handle cash and equipment.

The employee is occasionally required to sit and climb or balance. The employee must occasionally lift and / or move up to 25 pounds.

SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law.

SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

Location

US-WA-SEATTLE

30+ days ago
Related jobs
Promoted
Fred Hutchinson Cancer Center (Fred Hutch)
Seattle, Washington

Facilities Operations Assistant Manager. The Facilities Operations Assistant Manager assists with the management of maintenance and repair of leased building services, fixtures, and equipment, environmental services for leased and owned sites, and manages staff and building service vendors. Daily ov...

SP Plus Corporation
Seattle, Washington

Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager. This role will support the day-to-day management of the valet operation to ensure the operation is fostering an excellent guest experience, good client re...

Marriott International
Redmond, Washington

Assists with supervising food and beverage/culinary daily operations. Assisting in Managing Day-to-Day Operations. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. ...

SP Plus Corporation
Seattle, Washington

Facility Manager, Valet Operations. Ensure proactive communication with clients regarding opportunities to improve operations. Supervise valet attendant relations with clients to ensure that complaints, disagreements or misunderstandings about rates or services are resolved diplomatically. Maximizin...

Rivian
Bellevue, Washington

Manage and be accountable for high value inventory reconciliation Collaborate with Service Operations, Sales, Retail, and Delivery & Field Operations teams Work in partnership with cross functional teams regularly on implementing and continuously improving field service operations Prioritize, plan, ...

Family Dollar
Kirkland, Washington

Responsible for assisting with all operational tasks within the store as delegated and assigned by the Store Manager with main focus on the front-end and sales floor operations. Also assist with the hiring, training and development of store associates as delegated by the Store Manager. Assist with a...

100 The Gap, Inc.
Bellevue, Washington

Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers. As an Assistant Manager, you set the tone for the st...

World Market
Redmond, Washington

In partnership with the Store Manager, model and lead a customer-first selling culture through effective routines, visual brand standards, and engagement behaviors. Plan for and execute daily business tasks and duties assigned by and in the absence of the Store Manager. Additional duties and respons...

Marriott International
Seattle, Washington

Assists more senior managers in completion of financial and administrative duties. Management of Event Operations associated with Banquets, Event Services. Handles guest problems and complaints, seeking assistance from manager as necessary. Interacts with guests to obtain feedback on product quality...

Rivian
Seattle, Washington

Manage and be accountable for high value inventory reconciliation Collaborate with Service Operations, Sales, Retail, and Delivery & Field Operations teams Work in partnership with cross functional teams regularly on implementing and continuously improving field service operations Prioritize, plan, ...