MDM Support Engineer

Our client, a major bank in New York City, is looking for MDM Support EngineerFULLY ONSITE in NYC office. 6+ months initial contract with possible extensions and option to hire.

Hourly Rate : $65-71 / h on W2. C2C is also an option.Please read the description below and to be considered immediately email your resume to igork@brainsworkgroup.

comMDM (Mobile Devices Management) Support EngineerPOSITION SUMMARY : Mobility Administrator for MDM platform. Responsible for upgrades, monitoring performance, fine-tuning, capacity planning, troubleshooting, deployments and post support according to company standards, policies and procedures;

and maintaining disaster recovery environments to ensure compliance with the corporate plan of business continuity.MINIMUM JOB REQUIREMENTS OR EXPERIENCE : 5+ years’ Experience in financial institution.

2+ Project experience - Full project life Cycle (Working under Project management)3+ years of experience and strong knowledge of VMware Workspace ONE(AirWatch)SCOPE OF RESPONSIBILITIESLevel 2 and 3 end user supportMDM (Mobile Device Management) solution support (Currently AirWatch MDM)Device inventory management including procurement, deployment and decommissioning.

Device security through containerization and security, compliance & application policies, profiles and configurations protecting access to company systems and data.

Mobile application management including approved mobile application store management and new application whitelisting.Manage mobile carrier relationships and services.

Engineering of mobility solutions including next generation MDM platformMaintenance of on-premises server MDM infrastructure components and connectivity to Workspace ONE cloud tenant and back-end resources.

SKILL REQUIREMENTS 1) MUSTWorkspace ONE UEM (Unified Endpoint Management) and Workspace ONE Access SMEApple DEP / ABM / VPP / APNS knowledgeAndroid EMM / Android Work Profile vs Work ManagedUEM device profiles : iOS / Android restrictions, device passcode, Wi-Fi profiles, etc.

UEM compliance policiesUEM repositories : file share paths, etc.Apple, Android, Windows PC / Laptop and MacOS device enrollmentsCore Workspace ONE apps : Hub, Boxer, Content, Web, TunnelLDAP / Directory Services / Secure LDAPWorkspace ONE infrastructure components (Cloud Connector, Universal Access Gateway, Secure Email GatewayGeneral VPN tunneling : PerAppVPN, etc.

General understanding of OUs, AD users, AD attributes, AD groups and Assignment Groups in the UEM environment 2) PREFERREDO365 / Federated authenticationGeneral understanding of certificatesGeneral understanding of API’sGeneral understanding of high availability, DR sitesFamiliar with ServiceNow for incident tickets, request tasks, change management and reportingWindows server administration experienceEDUCATION : BS degree in Information Technology or equivalent industry experience with required certifications.

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catsone.com / careersKeywords : airwatch support mdm mobile android iOS apple vmware L1 L2 workspace UEM LDAP