Job Description :
DXC Technology (NYSE : DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds.
The world’s largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience.
Learn more about how we deliver excellence for our customers and colleagues at .
At DXC we use the power of technology to deliver mission critical IT Services that our customers need to modernize operations and drive innovation across their entire IT estate.
We provide services across the Enterprise Technology Stack for business process outsourcing, insurance, analytics and engineering, applications, security, cloud, IT outsourcing, and modern workplace.
Our DXC Insurance Services help our customers optimize and transform operations, lower costs, increase agile new channels to growth.
Our people, technology and best practices improve and automate highly complex business processes middle and back offices- while facilitating customer experience transformation.
We expect you to take ownership of your role, providing your expertise on processes improvement and best practices implementation.
Your team will be the face of DXC in front of our customer, and we trust that you will perform a great job understanding the customer needs.
Essential Job Functions :
Manage business process improvement projects from initiation to completion, ensuring optimal customer and client experience.
Collaborate with team members to identify process optimization opportunities.
Execute process enhancements and track performance metrics.
Communicate with stakeholders and report on project status.
Assist in resource allocation and planning.
Develop and maintain relationships with key stakeholders.
Act as a problem-solving resource for team members.
Stay informed about industry trends in customer experience and process optimization.
Basic Qualifications :
Bachelor's degree in a relevant field or equivalent combination of education and experience
Typically, 7+ years experience on reinsurance industry, with a minimum of 3 years in a similar role.
Proven experience in business process services, project management and people management.
Experience in managing business process improvement projects
Proficiencies in process analysis and improvement
A continuous learner who stays abreast with industry knowledge and technology.
Other Qualifications :
Advanced degree in a relevant field a plus
Relevant certifications (e.g., CAPM, Business Analysis Professional) a plus.
Work Environment
Remote, within the United States.
If you have the required expertise and are looking to join a dynamic team, we encourage you to apply. This is an excellent opportunity to leverage your skills and contribute to our growing success.
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