Job Description
Job Description
Hotel Front Desk Agent / Reception
Element by Westin
Wood Ridge, NJ
Our Hotel "Family Members" are truly responsible for conveying the brand at every touch point, and our Front Desk / Reception Agent brings to life the brand's core values in all aspects of the operation.
At the core, our Family must be :
- Discerning & Intelligent
- Self-Assured & Refined
- Personally Engaged & Professionally Invested
- Able to view Work as a Lifestyle
- Innovative
- Harmonious
- Modern & Fun
Summary of Position
First impressions mean everything! What you do the second a guest walks through the doors, sets the expectation for the rest of their stay.
As a Front Desk Reception agent, you'll have every opportunity to "make someone's stay", by making their day.
As a Front Desk / Reception Agent, you will :
- Work in fast-paced environment with lots of guest interaction
- Demonstrate a true desire to satisfy the needs of others
- Work a variety of shifts - day, night, and mid
Benefits :
- Advancement Opportunities - We promote from within!
- Medical (for Full Time Associates)
- 401(k)
- Paid Vacation Time
- Tuition Reimbursement Program
- Flexible schedules
- Teammate Assistance Fund
- Stability
- Competitive Wages
- Fun, Energetic Work Environment
Keys to Success - Candidate Requirements
- Customer service experience is required, preferably in a hotel or related field
- Must have schedule flexibility for both AM / PM shifts, weekends and holidays
- Must have a high school diploma or equivalent
- An Accounting background is preferred but not required
- Attention to detail and the ability to compile facts and figures
- Ability to lift, pull, and push moderate weight (minimum of 20 lbs); may occasionally require lifting luggage up to 50 pounds
- Ability to communicate effectively and courteously over the telephone and in person
- Requires strong command of the English language to include speaking, reading and writing
- In addition to general office equipment, you will regularly operate Briad systems and software
About us. The Briad Group® is rapidly expanding to serve many hospitality needs. Our robust portfolio consists of Wendy's franchise locations, Marriott and Hilton brand hotels, unique Rooftop lounges atop our most innovative hotel locations, and an outdoor lifestyle shopping center.
Our mission. Create positive lifelong emotional connections with our teammates and our guests.
Our formula for success includes building strong leadership teams. The Briad Group® takes pride in training, developing and promoting what it considers the hospitality industry's most talented teammates.
Apply today to become a part of the Briad Hotels Family!!
We Are An Equal Opportunity Employer - All applicants will receive consideration without discrimination based on sex, marital status, race, color, age, creed, national origin, sexual orientation, military reserve membership, ancestry, religion, height, weight, use of a guide or support animal because of blindness, deafness or physical handicap or the presence of disabilities.
Front Desk Agent - Element by Westin Wood Ridge
As a Front Desk Reception agent, you'll have every opportunity to "make someone's stay", by making their day. Front Desk / Reception Agent brings to life the brand's core values in all aspects of the operation. As a Front Desk / Reception Agent, you will:. ...
Front Desk Agent
A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. As a Guest Services Agent, you would be responsible for greeting and registering guests an...
Housekeeping Inspector - Element by Westin, Wood-Ridge NJ
Our housekeeping team makes every guest feel like they're home, away from home.As a Housekeeping Inspector, you make sure we exceed all of these guests' expectations.As a Housekeeping Supervisor, you will:.Inspect rooms and partner with the Housekeeping Manager to organize the team.Provide p...
Front Desk Agent
Other duties as assigned by the supervisor such as assisting PBX operators or reservations agents. Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Requ...
Housekeeper - Element by Westin Wood-Ridge
Element by Westin, Wood-Ridge, NJ. ...
Front Desk Agent
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunit...
Guest Services/ Front Desk Agent
As a Front Desk Agent, youll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. Experience - ideally, youll have spent at least one year in a front desk or guest service position. Start every stay right by swift...
Front Desk Agent
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunit...
Front Desk Agent FT - Residence Inn by Marriott Weehawken, NJ
About the Front Desk Representative Position. We're seeking a motivated and friendly Front Desk Representative to join our team. If you're interested in working as a Front Desk Representative for us, read on to see what we're looking for. Front Desk Representative Responsibilities. ...
Front Desk Agent
The Front Desk Agent will: Greet customers immediately with a friendly and sincere welcome. Other duties as assigned by the supervisor such as assisting PBX operators or reservations agents. Complete the registration process by inputting and retrieving information with routine difficulty from a comp...