Country :
United States of America
Location :
CAN05 : CCS-Charlotte, NC 5900 Northwoods Business Pkwy, Charlotte, NC, 28269 USA
The Billing Operations Specialist / Analyst will primarily perform tasks associated with the billing readiness process for North America Field Service.
Individuals will be working as a team to confirm job completion and customer authorization, posting and validating costs, correcting cost posting errors, validating correct confirmations and setting items to ready to bill status for work accomplished by our field offices.
This team will manage the open order daily.
Key Responsibilities :
Validate completion of jobs for billing, checking for customer authorization,
completion / closure of the service order / project, validate correct cost postings and
correcting as needed and setting jobs to Ready to Bill status for the billing team.
- Communicate with field offices with regard to status and issues with jobs
- Commit to and monitor the Open Order status daily and for month end related activities
- Address corrections and updates as needed
- Assist with customer disputes as needed, providing regular updates to the customer
- Deliver to established performance metrics
- Contribute to the continuous improvement of the billing readiness process
Required Qualifications :
- High School Diploma or GED
- 5+ years of work experience in a business environment
- 1+ years of experience in Microsoft Office Suite
Preferred Qualifications :
- Bachelor’s Degree in Business or other related field
- Experience in job costing, accounting and customer service
- HVAC Service industry experience
- ServiceMax, Salesforce, and SAP experience
- Demonstrate and build deep process expertise
- Foster a culture of continuous improvement
- Demonstrate financial acumen
Work Schedule :
- Monday and Friday will be remote
- Tuesday, Wednesday, and Thursday are in office
LI-Hybrid
RSRCAR
Carrier is An Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Job Applicant's Privacy Notice :
Click on this link to read the Job Applicant's Privacy Notice
Billing Operations Specialist/Analyst
The Billing Operations Specialist/Analyst will primarily perform tasks associated with the billing readiness process for North America Field Service. Validate completion of jobs for billing, checking for customer authorization,. Ready to Bill status for the billing team. Contribute to the continuous...
Digital Operations Analyst (Release and Environments Management Specialist)
Bloomfield Hills, Michigan, with locations in Mexico, Italy, India, China and Germany.At VSoft, our mission is to provide high performance technology solutions to solve real business problems.We become our customer’s true partner, enabling both parties to enjoy success.We are committed to promoting ...
Administrative Assistant (Remote)
D Aceto Services LLC is seeking a highly organized and detail-oriented Administrative Assistant to join our remote team. In this role, you will provide administrative support to ensure efficient operation of the office and assist team members in various tasks. ...
Capital Markets Operations Specialist III
This role is responsible for processing transactions that supports Derivative Trading, Securities Trading, Loan Trading or Agency Services Lines of Business within Capital Markets Operations. Prior experience in bank or brokerage operations with ability to show increased level of responsibilities. ...
Collections Specialist
We have an exciting opportunity for a Collections Specialist to join our growing team! As a Collections Specialist, you will report directly to the Manager, Collections & Disputes. Asa Collections Specialist, you willhavethe following duties:. Receive inbound calls from Brightspeed business customer...
Epic Professional Billing and Claims Analyst
Insight Global is looking for a Professional Billing Developer for one of their Healthcare customers. This person will be responsible for building, testing, maintenance, troubleshooting, projects, and implementations for the professional billing system, housed in EPIC. Epic Resolute Professional Bil...
Roofing Project Manager
Collaborate with project mgmt team, operations, field technicians and subcontractors to estimate, oversee projects, maintain project status, and ensure quality control is upheld. CTI is currently seeking a Roofing Project Manager that is a self-motivated, energetic individual to grow and work with a...
Collections Specialist
Ultimate staffing is seeking an experience Collections Specialist to work a four week contract in Charlotte NC. AT LEAST two years working as a collections specialist. ...
Looking for Oracle Finance Business Analyst (Charlotte, NC (Day 1 Onsite)
Oracle Finance Business Analyst. ...
Construction Project Manager (remote)
Join our client's award-winning company as a Superintendent! As a member of our largest group of leaders, you will direct all aspects of jobsite management, overseeing the construction progress according to project plans and specifications for projects varying in scope and size. Drives and manages r...