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Staff Desktop Support Representative

VirtualVocations
Rockford, Illinois, United States
Full-time

A company is looking for a Staff Desktop Support Representative to troubleshoot applications and support employees with application-related issues.

Key ResponsibilitiesSupport and troubleshoot application, network, and hardware problemsDocument and train users on common problems and solutionsMonitor and manage alerts related to application and system proceduresRequired QualificationsHigh school diploma or equivalentMinimum of 3 years of computer hardware / software support experience with mac and Windows Operating SystemsExperience with Google apps and OktaFamiliarity with Salesforce, ServiceNow, or Jira preferredIntermediate keyboard skills; Microsoft Excel and Word

10 hours ago
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