Customer Service Representative
The Goal Family of CompaniesSioux Falls, SD, USjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
- serp_jobs.job_card.part_time
- serp_jobs.filters_job_card.quick_apply
job_description.job_card.job_descriptionask for availability CSR I Pay Range : $15-$18 + up to $450 / month bonus CSR II Pay Range : $18-$20 + up to $500 / month bonus Enjoy our perks like : Free snacks in the office 14 paid holidays every year The best work culture you’ve ever known! 3-week vacation accrual 401(k) + company match up to 4% Medical, dental, and vision coverage Annual HSA contribution of $1,650 Life insurance, disability, and critical illness Tuition reimbursement program Paid Parental Leave $2,000 Vacation Incentive Plan after 3 years + $1,000 Sabbatical Day Community funds, wellness funds, and more Job Description : The Customer Service Representative role encompasses key responsibilities which may include answering inbound calls, making outbound calls, responding to emails, and performing administrative projects. Inbound calls primarily consist of borrowers inquiring about the servicing of their consumer loan account. Outbound calls primarily consist of returning voice mails and calling borrowers to inform or remind them of their repayment options. Ideal candidates will demonstrate strong attention to detail and the ability to adhere to various rules and regulations related to consumer loans across multiple clients. Perform responsibilities following standard operating procedures to meet or exceed documented service level goals Have a high degree of awareness and understanding of information security Answer inbound calls and reach first touch resolution on borrower questions or issues Make outbound calls to respond to customer voice mails, provide loan updates, and provide options or counseling to borrowers in need of repayment assistance Respond to customer emails and mail Record customer interactions, open / close activities in system of record Perform administrative functions such as document tracking and recording, payment tracking and recording, legal tracking and reporting, and ad-hoc projects as needed Follow and understand all compliance and operational guidelines to ensure major areas of responsibilities are completed to compliance guidelines and standards Essential Functions : Regular and punctual attendance Answer customer inquiries Adhere to policies and procedures Complaint resolution that aligns with Goal’s core values Customer retention and relationship building Documentation and data entry Work Environment and Physical Demands : Ability to stand / sit for extended hours of time Ability to remain at workstation for long periods of time Ability to work in an environment with a moderate to loud noise level Heavy keyboard / mouse usage required with repetitive movements Basic Minimum Requirements : 2+ years call center customer service or retail customer service position Proficiency in Microsoft Outlook, Word, and Excel Workflow management experience Ability to follow documented Best Practices and Standard Operating Procedures Ability to communicate in a clear, concise, and professional manner Ability to prioritize, be organized, and manage time effectively to meet service level goals Bonus points if you have : Consumer finance or student loan experience An eagerness to learn and grow your leadership skills A drive to succeed, a sense of urgency, and a passion for your work An all-around team player attitude Learn more about our benefits by viewing our 2025 Employee Benefits Brochure . Goal Solutions , LLC (“Goal” or the “Company”) is an innovative consumer loan servicing and asset management company providing comprehensive and customizable solutions driven by technology, analytics, and industry expertise. Directly or through its subsidiaries, GSS Data Services, Launch Servicing (“Launch”) and Turnstile Capital Management (“TCM”), Goal provides primary servicing, asset management, collections management, direct collections, administration, and treasury services. Key markets we serve include residential solar, home improvement, student finance, and a growing number of personal loan providers. Currently Goal serves a variety of clients including hedge funds, traditional banks, ABS structures, insurance companies, investment banks, and colleges and universities with over $30B in assets under management. Goal will continue to grow the business both organically and through acquisitions. Senior Goal leadership has been working together for over fifteen years and we pride ourselves and our work on our mission, values, culture, and service to our community. Our company is headquartered in San Diego, CA and has been named “ Best Places to Work ” by the San Diego Business Journal since 2015. The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Equal Employment Opportunity It is the policy of the Company to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. Reasonable accommodation is available for qualified individuals with disabilities, upon request. Powered by JazzHR
At Goal Solutions we believe our employees are our greatest asset.
We are an employee-focused company, committed to fostering a supportive and inclusive workplace where personal growth, work-life balance, and well-being are prioritized.
We believe happy employees lead to happy customers, and we are looking for individuals who share our passion for delivering exceptional service while thriving in a positive environment.
If these values resonate with you, we encourage you to apply for one of our Customer Service Representatives in Sioux Falls, SD.
Full Time Shifts :
- Monday-Friday 10 : 30am-7pm
- Mon – Fri 10 : 30am-7pm qualifies for 10% shift differential on ALL hours!
Part Time Shift :
Full timers also enjoy :
Administrative responsibilities primarily include procedural tasks such as recording and tracking documents, phone call or email follow-up and special fact gathering assignments as needed. Responsibilities :
serp_jobs.job_alerts.create_a_job
Customer Service Representative • Sioux Falls, SD, US
Job_description.internal_linking.related_jobs
Location : Avera Downtown Building-Sioux Falls Worker Type : Regular Work Shift : Day Shift (United States of America) Pay Range : The pay range for this position is listed below.Actual pay rate depend...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives.
Joining SAS Retail Services...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Nationwide Therapy Group is seeking a LPN / LVN for a travel job in Flandreau, South Dakota.Job Description & Requirements.
About Nationwide Therapy Group.NTG is a proud partner with healthcare prof...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Coast Medical Service is seeking a travel nurse RN Long Term Care (LTC) Long Term Care for a travel nursing job in Flandreau, South Dakota.
Job Description & Requirements.Coast Medical Service is a ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
At Rosenbauer we pride ourselves on providing top-of-the-line fire apparatus, created with state-of-the-art technology for more than 150 years because when lives are at stake anything less is unacc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Location : Avera Medical Group Plastic & Reconstructive Surgery-Sioux Falls Worker Type : Regular Work Shift : Day Shift (United States of America) Pay Range : The pay range for this position is listed...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.
This position will work with multiple clients throughout the day pr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a variety o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Nationwide Therapy Group is seeking a LPN / LVN for a travel job in Flandreau, South Dakota.Job Description & Requirements.
About Nationwide Therapy Group.NTG is a proud partner with healthcare prof...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a variety o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days 
Chief Pharmacist, Staff Pharmacist.The Pharmacy Clerk's primary responsibility is patient / customer care.This position is the first point of contact for pharmacy patients and will handle all patient...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours Nationwide Therapy Group is seeking a LPN / LVN for a travel job in Flandreau, South Dakota.Job Description & Requirements.
Nationwide Therapy Group Job ID #34195326.Pay package is based on 8 hour s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a variety o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days 
POSITION TITLE : Account Manager .REPORTS TO : Operations Department .CLASSIFICATION : Exempt .EEO CLASSIFICATION : Professionals.
The primary responsibility of the Accou...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Job Opportunity : Physical Therapist.Location : Redfield, South Dakota.Provides specialized healthcare services in a clinical setting.
Works collaboratively with healthcare team members.Maintains prof...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Ignite your career at Builders FirstSource, America's largest supplier of building materials, value-added components and building services to the professional market.
The #1 name in our industry, we...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
TravelNurseSource is working with Clear Choice Resources to find a qualified Long-Term Care LPN / LVN in Flandreau, South Dakota, 57028!.
LPN needed in Flandreau, SD 10 / 13 Start 6 : 30a-3p 40hr gt EOW...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Cost Report Reimbursement Manager
Avera HealthHartford, SD, USserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Retail Sales Representative - Seasonal
SAS Retail ServicesLennox, SD, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Travel LPN / LVN - $1,530 per week
Nationwide Therapy GroupFlandreau, SD, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Travel Nurse RN - Long Term Care (LTC) Long Term Care - $1,796 per week
Coast Medical ServiceFlandreau, SD, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
After Market Sales Representative
Rosenbauer South Dakota, LLCLyons, SD, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Patient Services Representative - Plastic Surgery PT 24 Hours per week
Avera HealthHumboldt, South Dakota, USserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Customer Service Representative - 50k-60k / Year - Work From Home
Spade Recruiting USATrosky, Minnesotaserp_jobs.filters.remote
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
- serp_jobs.job_card.promoted
Drive with DoorDash - Receive 100% of Customer Tips
DoorDashMadison, SD, United Statesserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Online Survey Taker. Earn up to $25 per survey. - Remote
Earn HausValley Springs, South Dakota, USserp_jobs.filters.remote
serp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Travel LPN / LVN - $1,746 per week
Nationwide Therapy GroupFlandreau, SD, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Restaurant Delivery - Receive 100% of Customer Tips
DoorDashMadison, SD, United Statesserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Pharmacy Clerk
Lewis DrugHarrisburg, SD, United Statesserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Travel LPN / LVN - $1,512 per week
Nationwide Therapy GroupFlandreau, SD, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Delivery Driver - Receive 100% of Customer Tips
DoorDashMadison, SD, United Statesserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Account Manager
First MainStreet Insurance, L.C.Pipestone, MN, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Travel Physical Therapist in Hartford, SD - $10054 / month
Vetted HealthHartford, SD, United Statesserp_jobs.job_card.temporary
- serp_jobs.job_card.promoted
Field Services Representative
Builders FirstSourceSioux Falls, South Dakota, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Travel LPN / LVN - Long-Term Care - $1,336 to $1,466 per week in Flandreau, SD
TravelNurseSourceFlandreau, SD, USserp_jobs.job_card.full_time