PATIENT SERVICE REPRESENTATIVE - PEDIATRICS, SANTA MONICA

UCLA Health
Santa Monica, CA, United States
$29,42-$42,14 an hour
Full-time
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General Information

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Work Location : Santa Monica, USA

Onsite or Remote

Fully On-Site

Work Schedule

Monday-Friday 8am-5pm

Posted Date

08 / 07 / 2024

Salary Range : $29.42 - 42.14 Hourly

Employment Type

2 - Staff : Career

Duration

Indefinite

Job #

18267

Primary Duties and Responsibilities

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As a Patient Service Representative, you will support the Santa Monica Pediatric Specialty Care clinic by providing vital administrative support to our pediatric patients and physicians.

You will help guide patients through the health system and collaborate closely with physicians to ensure patients receive comprehensive timely care.

Responsibilities include, but are not limited to :

  • Obtain prior authorizations
  • Referral processing
  • Address in-basket messages
  • Appointment scheduling
  • Review of provider schedules
  • Review and upload of medical records

Salary Range : $29.42 - $42.14 Hourly

This is a full-time position eligible for full benefits.

Job Qualifications

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We are looking for a personable and polished individual with....

  • Skill in setting priorities which accurately reflect the relative importance of job responsibilities.
  • Ability to establish and maintain productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
  • Ability to creatively integrate competing demands into a productive working environment.
  • Skill in verbal communications to clearly convey complex problems in both formal and informal situations.
  • Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health.

Preferred :

  • Experience with authorization and referral processing.
  • Experience working with in-baskets.
  • Knowledge of specific specialty practice and workflows.
  • 28 days ago
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