Property Manager | The Lyric

Pillar Properties has an exciting opportunity available for a Property Manager to join our team at The Lyric, our beautiful property in the vibrant Capitol Hill neighborhood!

Make sure to apply with all the requested information, as laid out in the job overview below.

We build remarkable properties and empower a pride of ownership mentality from the Property Manager. The Property Manager oversees all operational and financial aspects of the property and meets company goals by building up their team and matching the Pillar commitment to our team members and those who call our properties home.

Who We Are

Pillar Properties is a privately-owned family property developer, owner, and operator with a proud history of success. Our approach is unwaveringly human, treating every relationship like family.

Pillar Properties is a remarkable place to build your career.

We are on the list of Seattle Business Magazine's Washington's 100 Best Companies to Work For AND the Puget Sound Business Journal roster of Washington's Best Workplaces (2018, 2019, 2020, 2021, 2022, 2023).

What You'll do

Demonstrate a positive, professional, and service driven attitude with team members, residents, prospects, and the public.

Constantly strive for improvements in work process and results to better meet expectations.

• Manage daily operations of the property to achieve budgeted financial and operational goals.
• Develop operating budgets and leasing strategies. Administer regular operational reviews and provide analysis of any corrective actions needed.

Recommend and implement programs which contribute to team goals.

• Oversee the leasing process by approving prospective resident applications, managing marketing initiatives, and renewals.
• Analyze monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables.
• Maintain complete and accurate property files and records, according to company policies, with an emphasis on documentation for future reference.
• Coordinate collection and documentation of all revenues. Communicate with accounting department to ensure accuracy of rent roll and accounts receivable.
• Assist and oversee legal proceedings as required for lease compliance.
• Manage resident relations and coordinate requests for repairs and maintenance, understanding of rent charges, lease issues, and other resident concerns.
• Responsible for screening, interviewing, and selecting talent; hiring the 'right' people.
• Establish and maintain collaborative working relationships between team members; including direction, training, coaching and support.
• Keep abreast of new technologies, systems and procedures related to property management.

What You Bring

• High School Diploma or GED required.
• College degree or equivalent working experience preferred.
• Three years' work experience in property management with prior supervisory experience preferred.
• A good working knowledge of residential real estate; including a broad understanding of finance, leasing, legal, marketing, and the resident relations requirements of managing a mixed-use property.

Ability to learn and utilize accounting, leasing, and other applicable software, technology, and social media.

• Strong written and verbal communications skills. Ability to understand and carry out specific written and oral direction.
• Positive, innovative approach to problem-solving. Ability to work a flexible work schedule with regular and timely attendance.
• Ability to work independently in an organized, efficient manner with a high level of accuracy, attention to detail, and follow-through.
• Ability to exercise judgment and discretion is critical to success. Must be professional at setting priorities and coping with competing demands.
• Excellent time-management skills.

What We Offer

• Fun, family-oriented work environment in a stable, growing company.
• Diverse, equitable, and inclusive culture that creates a true sense of belonging.
• Industry leading base pay plus monthly and annual performance bonuses, as well as tenure bonuses.
• Vacation and Personal Time starting at 15-days per year with a bonus 5 extra days of personal time, plus paid company holidays.
• Comprehensive medical, dental and vision, flexible spending accounts, as well as life insurance benefits.
• Generous company matched 401(k).
• 30-40% housing discount at any Pillar Properties community.
• Wellness Plan that includes $600 annual reimbursement and Fitbit (or equivalent) device reimbursement.
• Cell phone reimbursements.
• Paid Designations and company-sponsored training.
• Opportunities for advancement and a focus on promoting from within.

Compensation

The base salary range for this position is between $69,500 - $94,000 per year and will vary based on skills, education, and experience.

This position is also eligible for a discretionary annual bonus. Please keep in mind that hiring at the maximum of the range would not be typical in order to allow for future salary and career growth.

We are a cutting-edge company with high standards for quality. We believe that the next innovative move by Pillar can come from anywhere in the company.

All voices contribute to our internal mantra of being Quietly Awesome and that drives us to Build Something Remarkable in all aspects of our business.

If you are seeking deeper connections within the industry and are passionate about helping us operate the best apartment homes in the Puget Sound area, we want to talk to you!

Drug testing and background checks are an employment requirement.

Pillar Properties is an Equal Opportunity Employer.

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