Seeking a Part-Time Receptionist with excellent customer service skills and a winning attitude.
This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination.
Hours would be 4 : 00pm-8 : 00pm Wednesday & Thursday and every other Saturday from 9 : 00am-6 : 00pm
At Village Pointe Toyota, we strive to make every customer a customer for life.
Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.
Every employee at Village Pointe Toyota is absolutely critical to its success.
Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
What We Offer
401K Plan
Growth opportunities
Paid Training
Employee vehicle purchase plans
Long term job security
Flexible Work Schedule
Saturday Lunches
Discounts on products and services
Responsibilities
- Answer phones and direct consumer to the proper department and follow up in a timely manner
- Handle customer complaints diplomatically and refer customers to the appropriate individual for resolution
- Operate switchboard telephone system
- Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
- Assist the managers with various clerical duties as needed
- Be friendly, professional and courteous when working with customers and employees
- Familiarize yourself with department structures & internal procedures for assisting customers efficiently
Qualifications
- Experience with Microsoft Office suite is a plus
- Available to work flexible hours on weeknights & weekends
- Ability to communicate customers' interests, needs and requests to management and sales personnel
- Professional personal appearance