Entry Level Office Position

Pembroke & Co.
Boston, MA, US
Full-time

Job Description

Job Description

Seeking candidates to join our growing operations team as a Video & Data Analyst !

This is a hybrid position, based in Boston. Our operations department works from home on Fridays.

Summary :

The Video & Data Analyst will be responsible for reviewing, monitoring, and analyzing transaction data, video feed, financial reports and social media reviews for numerous establishments.

These may include : restaurants, bars, hotels, convenience stores, trades, etc.

Responsibilities :

  • Monitor, review and analyze video feed (CCTV) and point-of sales (POS) transaction data for discrepancies, internal theft, fraud, etc.
  • Analyze business trends through video feed (CCTV) to determine ways the business can improve sales, customer counts, and customer experience.
  • Monitor locations through video feed (CCTV) to determine if quality of standards is being adhered to.
  • Monitor for social media reviews through numerous platforms for useful information tied to sales, brand reputation, and customer satisfaction.
  • Assist with ad-hoc requests from clients.
  • Conduct reports of findings with detailed information and still pictures.
  • Meet daily, weekly and monthly goals while maintaining high quality standards.
  • Additional tasks as required.

Requirements

Have you been described as having a curious mind? Do you enjoy investigating patterns and root causes? If so, this may be the role for you.

Qualified candidates should also have :

  • High School diploma or equivalent; a Bachelor's Degree is preferred.
  • Prior experience in a professional work environment is preferred.
  • Proficient with MS Office applications.
  • Demonstrates discretion; understands the importance of sensitive and confidential material.
  • Excellent verbal and written communication.

Benefits

  • Company matched 401k
  • Medical insurance
  • Paid time off
  • Paid holidays
  • Commuting reimbursement
  • Work from home Fridays
  • 11 days ago
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