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Guest Advisor

Spavia Day Spa
Lafayette, LA, US
Full-time
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Spavia Day Spa Lafayette is hiring!

We are looking for a wonderful personality for our Guest Advisor and Boutique Sales role. We are locally owned and independently operated with strong community involvement.

Our guests enjoy luxurious spa amenities along with a full variety of award-winning treatments. We provide a full variety of massage, skin care, body waxing, mineral makeup, body wraps / scrubs, and lash / brow services! We provide an exceptional experience to each guest, every visit.

As a Guest Advisor, you are the face of our spa and key member to our team. We each portray a polished and professional demeanor at all times and are friendly, courteous, and go above and beyond so each guest feels as if they’re a guest in our home.

We pride ourselves in hiring quality professionals who advocate the true meaning of an exceptional guest experience and build a long-lasting relationships so guests return again and again.

Why join the Spavia Lafayette team :

  • Positive work environment and atmosphere
  • Competitive commission / bonus payout / employee sick and PTO days
  • We support community giving and engagement, and maintain a respectful team culture

Responsibilities

Spa Coordinator Responsibilities

  • Greeting and assisting guests
  • Scheduling appointments, answering phones, and emails
  • Checking guests in and out and ensuring the accuracy of every transactions
  • Maintaining a beautiful spa, retail space, and reception area
  • Membership, spa boutique, and product sales
  • Educate our guests regarding our Spavia story, our spa boutique products and items, and our treatments offered for optimal results
  • Maintain and provide accurate and timely responses to all guest inquiries and ensuring an exceptional guest experience
  • Willingness to work as a team player to proactively support the spa and team needs
  • Highly energetic with attention to detail

Required Skills

Spa Coordinator Requirements :

  • Minimum high school diploma
  • Background in beauty, cosmetics, boutiqe sales, or esthetics a plus
  • Self-motivated and passionate for self-care and beauty
  • Reliable, punctual, professional and goal-driven
  • Must be a team player and enjoy engaging with guests
  • Drug / alcohol free
  • Well-spoken with an ability to multitask

Job Type : Part or Full-Time positions available. Flexibility is a plus.

13 days ago
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