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Home Care Service Coordinator

Addus HomeCare
Jackson, TN
Full-time

Requisition # : 5792

Location : Jackson, TN 38305

Category : Clerical / Administrative Support

Service Line : Personal Care Services

To apply via text, text 4959 to 334-518-4376.

Position Summary : Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and / or home care experience preferred.

Hours : Full Time : Monday through Friday 8 am to 5 pm. Rotating on call every other week taking afterhours calls

Location : Addus HomeCare 14 Weatherford Square Jackson, TN 38305

At Addus we offer our team the best :

  • Medical, Dental and Vision Benefits
  • Continued Education
  • Monthly Bonus
  • PTO Plan
  • Retirement Planning
  • Life Insurance
  • Employee discounts

Essential Duties :

  • Schedules employees as directed by client's care plan established upon intake.
  • Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients.
  • Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence.

Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted.

  • Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines.
  • Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner.

Position Requirements & Competencies :

  • Must have high school diploma or equivalent.
  • 1 year of caregiving / personal care and 1 year of office experience.
  • Interpersonal, organizational and communication skills.
  • Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
  • Must have reliable transportation.
  • 30+ days ago
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