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Customer Support Manager

VirtualVocations
Downey, California, United States
Full-time

A company is looking for a Customer Support Manager who is highly motivated and results-oriented.Key Responsibilities : Answer live phone calls via a 24 / 7 support linePerform real-time troubleshooting of customer-reported issuesMonitor and analyze multifamily and commercial heating systems remotelyRequired Qualifications : 1-2 years of direct customer management experience in a service job, customer support, account management, or sales roleFluency in Spanish is requiredPassion for real estate and / or energy efficiencyWillingness to work longer hours during peak seasonsAbility to build long-term relationships with a diverse range of customers

15 hours ago
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