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Bilingual Spanish Member Associate

VirtualVocations
Portland, Oregon, United States
Full-time

A company is looking for a bilingual Spanish Member Experience Associate to assist members with their healthcare inquiries and concerns.

Key Responsibilities : Explain plan procedures, benefits, and services to membersDocument incoming calls and resolve member complaints and requestsAssist with member outreach programs and maintain good customer relationsRequired Qualifications, Training, and Education : Minimum 3 months of related experience or trainingAt least 2 years of customer service or telemarketing experienceMedical front office experience preferredHigh school diploma or GED;

associate degree preferredBilingual in English and Spanish required

17 days ago
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