Director- IT SAP Program Delivery

Job Description

This highly visible leadership role will be responsible for leading one of the largest transformational programs. The Dir - IT SAP Program Delivery is accountable for successfully delivering multi-year technology programs across global LSI.

This is a hybrid position is based in Minneapolis, MN and will require relocation to the Minneapolis area and not a remote role.

You will be on site two to three days a week.

The role will be responsible for the planning, day-to-day execution, management, implementation and reporting of large complex programs.

The ideal candidate must possess sound SAP Program Delivery experience i mplementing mission critical solutions and a solid understanding of how large-scale software systems are designed, built, tested and deployed.

The ability to effectively partner, establish and maintain productive relationships with stakeholders, solve problems and provide accurate project status is essential.

The duties and responsibilities of this position consist of, but are not limited to the following :

• Plan and manage a portfolio of large-scale, mission critical technology delivery programs across multiple functional areas within a CPG environment
• Drive program delivery of an SAP S4 transformation program, including program planning, support and maintaining processes for managing resources and scope during the program delivery lifecycle
• Set performance and quality standards, partnering with IT / Business to drive results and mitigate risk
• Defines delivery schedules, prioritizes components, and manages program, program delivery and initiatives
• Assign and monitor resources to ensure program delivery efficiency, maximize business value of deliverables
• Report program outcomes and / or risks to IT Leadership, escalate issues, as necessary, according to the plan
• Develop and govern IT standards for program delivery ensuring stability and standardization.
• Manage and develop project team members to build capability, strengthen ability, and improve skill sets
• Effectively promote business projects and value to the IT leaders and community
• Partner with Business Analysts, IT and Business Process Owners, to help business units define new capabilities
• Communicate business needs with appropriate IT BRM, gain alignment, and determine technical needs
• Gather high-level business requirements and define scope during initial discovery by conducting meetings / interviews, and facilitating large group / cross-functional sessions with partners
• Assist in the identification and development of key metrics used to track results and value delivery
• Provide input to and details on cost, value, and opportunity to optimize IT spend (CAPEX and OPEX)
• Lead development of business cases requiring IT-based solutions
• Interface with vendors to understand whether vendor products will meet business requirements
• Monitor that the solutions are meeting the business partner’s expectations
• Refine SLAs based on business need, skillfully setting / re-setting expectations
• Maintain up-to-date awareness of industry and technology trends, and make recommendations for implementation of new / upgraded systems and technologies
• Maintain knowledge of multiple business functions and initiatives to identify where conflicts / synergies exist between technologies and business functions
• Perform other duties and responsibilities such as testing and training as discovered, directed or necessary

Qualifications

Required Education : BS / BA Degree or equivalent work experience

Required Experience :

• 10+ years of experience in an information systems environment with 5+ years of IT program delivery experience in Consumer Products industry, leading high-profile programs across one or more functional domains
• 4+ years experience leading and mentoring team members
• Demonstrated ability to lead a team of internal and external project managers to deliver large scale SAP programs.
• Experience navigating and successfully implementing SAP, preferably S4 / HANA. Drive program delivery schedule and support process, ensuring compliance to project standards and timely program delivery.
• Experience in SAP Program methodologies. Ability to provide input to functional specifications and make recommendations to system optimization, support and guidance.
• Experience in requirements gathering, prioritization, collaborating across multiple business teams
• Excellent interpersonal, written, and verbal communication skills. Demonstrated ability to effectively communicate with a variety of audiences including various levels of management, vendors, business teams with varied levels of skill / experience.

Ability to clearly communicate technical subject matter to a non-technical audience. Strong people skills in a diverse cultural environment.

Demonstrated ability to prioritize and execute tasks in a demanding environment and make sound decisions in urgent situations.

Must possess strong analytical, problem-solving, and prioritization skills.

• Must have experience and knowledge of change management principles and methodologies and can formulate innovative programs to generate excitement and engagement
• Financial acumen along with a sound understanding of data flows and one or more functional areas (e.g., Manufacturing, Supply Chain, Finance, Sales / Trade, Human Resources).
• A highly collaborative work style which includes working effectively across all organizational levels
• Proven ability to influence cross-functional teams without formal authority, especially among development teams.
• Ability to manage multiple, concurrent, projects, manage vendors effectively and be responsive to users and IT staff in a timely manner.
• Monitor the outsourcing partner’s adherence to SLAs and KPIs, particularly those related to SAP and other non-SAP core applications as well as addressing any delivery related issues.
• Demonstrated ability to establish strong partnerships across business and technology areas.

REQUIRED SKILLS, KNOWLEDGE and ABILITIES :

• Strong analytical skills to critically evaluate information gathered from multiple sources
• Proficiency in business process knowledge within the CPG industry.
• Ensures accountability across the IT team.
• Ability to distinguish presented user requests from the underlying true needs, and distinguish solution ideas from requirements.
• Influential leader able to facilitate discussions between multi-functional teams and enable them to discover solutions to complex problems, manage stakeholder expectations and resolve conflicts
• Expert collaborator, capable of managing multiple initiatives with conflicting priorities simultaneously with a high degree of independence.
• Ability to validate data obtained via other techniques and expose new areas for elicitation
• Application domain knowledge is a plus
• Strong attention to deadlines and budgetary best practices and guidelines
• Strong written, verbal and presentation communication skills

Additional Information

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER :

Jack Link’s provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic that is protected by federal, state or local law.

E-VERIFY :

Jack Link’s is participant in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.

For information about the E-Verify program, please visit : http : / / www.uscis.gov / e-verify / employees

All your information will be kept confidential according to EEO guidelines.