A company is looking for a Manager, Contact Center - REMOTE.Key ResponsibilitiesOversee day-to-day operations of the Contact Center, ensuring outstanding member service and compliance with policiesSupervise Contact Center employees, manage performance, and conduct regular meetings to enhance team effectivenessManage vendor relationships and digital contact center solutions to improve member interactions and service qualityRequired QualificationsBachelor's degree in a related field preferred, or equivalent experienceMinimum of four years of experience managing a contact / call center environmentExperience with digital contact center platforms and features such as chatbots and live chatThree or more years of supervisory experience managing direct reportsAbility to manage a remote workforce effectively
Contact Center Customer Experience Manager
A company is looking for a Contact Center Customer Experience Manager to oversee customer relationship management and lead a team of customer support supervisors and specialists. ...
Contact Center Operations Manager
A company is looking for a Contact Center Operations Manager to support its growing business operations. ...
Contact Center Manager
A company is looking for a Manager, Contact Center - REMOTE. ...
Travel Registered Nurse - Case Manager - $1,879 per week in Detroit, MI
TravelNurseSource is working with TRS Healthcare to find a qualified Case Manager RN in Detroit, Michigan, 48202!. Registered Nurse - Case Management. TRS Healthcare is seeking a Registered Nurse who is licensed to work in MI, and has Case Management experience. ...
Travel Nurse - RN - Case Manager - $1941.96 / Week
TRS Healthcare is seeking an experienced Case Manager Registered Nurse for an exciting Travel Nursing job in Detroit, MI. TRS Healthcare is seeking a Registered Nurse that is licensed in MI to work in the specialty area of Case Management. ...
Manager Operations: (Distribution, Procurement, Call Center Operations, Safety and Compliance)
Direct hire position with our client:.Manage all aspects of operational policies, objectives, and initiatives.Provide leadership across the following key areas to ensure efficient and effective operations: ....
Compliance Program Manager
OneStream is looking for a Compliance Program Manager to join our Risk team. As a Compliance Program Manager at OneStream, you will join a team who takes a customer-centric approach to everything we do. H/She will also assist with reporting on compliance program material and metrics (KRI/OKR) to lea...
Customer Service Manager
A company is looking for a Customer Service Manager, BPO Vendor Management. ...
Assistant Customer Service Manager
Assist customer service manager with all aspects of the customer service department, including but not limited to: cash management, line flow and customer service, scheduling, counseling, attendance tracking, cash counting, line control, refunds, audits, etc. Assist customer service manager with eff...
Call Center Representative
FreeStar Financial Credit Union is looking for an enthusiastic and dynamic Call Center Representative. FreeStar Financial Credit Union in fulfilling our mission through the call center to provide superior service and innovative financial solutions to our membership by meeting their dynamic needs via...