Business Integrity, Advertiser Experience Operation-Monetization Product and Technology

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the team

Ensuring the safety of our global community is a core value at TikTok. The Business Integrity (BI) team plays a critical role in developing technologies and driving initiatives to mitigate risks in Ads and Commerce and to ensure advertiser quality on the TikTok platform.

Our team is responsible for the integrity and security of TikTok's Monetization business, including advertising, business accounts, and promotion, etc.

We handle commercial behaviors for hundreds of millions of consumers and millions of merchants. Based on big data risk control technology and risk decision engine, we combat complex, and varying types of risks.

We are responsible for the review experience of advertisers, leveraging big data and smart AI service capabilities. We are committed to creating a safe and reliable platform without barriers, enabling advertisers to succeed.

• Balance commercial revenue and risk control by interpreting, analyzing, and evaluating key risks, emergencies, and potential challenges in business, establishing comprehensive safety solutions to ensure the development of business.
• Build a customer-oriented, end-to-end experience measurement and monitoring system to scan the health of the advertiser experience and identify risks.
• Combine omnichannel customer feedback and satisfaction reports; use data analysis, user feedback, and requirement gathering to proactively and actively discover potential business opportunities and issues, and promote the improvement of key metrics.
• Collaborate deeply with product, data, and technology teams to design and build intelligent risk control experience products, processes, and mechanisms.

Qualifications

Minimum Qualifications :

A bachelor's degree or above in Mathematics, Statistics, Finance, Management Science, Computer Science, or related fields.

Preferred Qualifications :

• Preference for those with experience in commercial / advertising risk strategy / risk policy operations;
• preference for those with experience operating under a large-scale customer service system for service and efficiency.
• Strong data analysis capabilities to drive problem identification, attribution, and resolution; capable of strategic formulation for complex issues, strategic thinking, and effective judgment of solution outcomes.
• Excellent cross-team communication abilities
• Effectively coordinate with relevant parties to resolve complex issues and achieve set goals; with strong innovation capabilities, rapid learning ability, curiosity, and self-motivation.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives.

Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy.

To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.

We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws.

If you need assistance or a reasonable accommodation, please reach out to us at redacted .