Who We Are
Join a team that puts its People First! Since 1889, First American (NYSE : FAF) has held an unwavering belief in its people.
They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential.
Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for nine consecutive years.
We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists.
First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.
What We Do
What You'll Do
- Develop commercial quality learning content using industry accepted instructional design processes (ADDIE, ARCS, Gagne, Bloom’s etc.).
- Perform high level organizational level needs / job analysis and effectively communicate development requirements to all levels within the organization.
- Prescribe recommended learning solutions, implementation and project planning.
- Determine the most appropriate and effective learning methods for diverse work groups.
- Work with subject matter experts, stakeholder, business sponsors and students to ensure learning objectives are met.
- Present complex information using instructionally effective methods.
- Analyze / assess training effectiveness and recommend adjustments.
- Track employee performance and measure training outcomes.
- Recommend training methods.
- Assist in establishing alignment between training and business objectives. Facilitate leadership and employee development, talent and succession planning, executive learning, and performance management programs, including implementation, content design and online automation.
What You'll Bring
- Excellent training project management skills with an emphasis on needs analysis, scope, time estimations and execution.
- Demonstrated critical thinking to review and analyze data.
- Proficient in graphic / user interface / interactive design.
- Strong knowledge of multiple applications such as :
- Adobe Creative Suite (PhotoShop, Illustrator, Bridge, Premiere, InDesign, AfterEffects, etc.)
- Articulate 360 (Storyline 360, Rise, Studio 360, Replay, etc.)
- Snagit 2018 or greater.
- Camtasia 2018 or greater.
- Microsoft Office Applications.
- Online graphic design applications, such as Venngage, Canva, etc.
- HTML, ActionScript or application / gaming design.
- Implementation and project planning experience.
- Excellent written and verbal communication skills.
- Excellent interpersonal, relationship-building and teamwork skills.
- Self-motivated; self-starter.
- Experience managing projects with complex inter-dependencies, focusing on both long-range projects and immediate tasks.
Typical Education
- Bachelor’s degree or equivalent combination of education and experience.
- May require advanced degree.
Typical Range of Experience
- 10+ years of experience designing training for adult audiences in a professional environment (commercial or corporate).
- Information Mapping / DocuTools Certification preferred.
- 2-3 years demonstrated experience in a supervisory or management role.
License or Certification
Instructional design certificate from an industry recognized organization (ATD, eLearning Guild, Langevin, etc.).
Pay Range : $65,550- $109,225 Annually
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
What We Offer
By choice, we don’t simply accept individuality we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success.
We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work.
First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO / paid sick leave and other great benefits like an employee stock purchase plan.
The information below covers the role requirements, expected candidate experience, and accompanying qualifications.
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Remote working / work at home options are available for this role.