Claims Processor

Job Title : Claims ProcessorJob DescriptionJob Summary : The Claims Specialist is responsible for managing and resolving claims related to logistics operations.

This role involves investigating, processing, and resolving claims efficiently while ensuring compliance with company policies and industry regulations.

The ideal candidate will have strong analytical skills, attention to detail, and the ability to communicate effectively with various stakeholders.

This company manufactures glass for a variety of industries, so it is very important that the delivery data and order quantities are entered accurately, as any errors can cause supply chain and customer service issues.

This person will also have a heavy amount of internal communication when it comes to working with the Customer Account Manager team.

They may at times have to respond to customers whether that is by email or phone as well. Key Responsibilities : Claims Management : Investigate, process, and resolve logistics claims, including freight damage, loss, and delay claims.

Documentation : Maintain accurate records of all claims, including documentation of investigations, communications, and resolutions.

Communication : Liaise with carriers, customers, and internal departments to gather necessary information and provide updates on claim status.

Compliance : Ensure all claims are handled in accordance with company policies, industry standards, and legal requirements.

Reporting : Prepare regular reports on claims activity, including metrics on claim types, resolution times, and financial impact.

Process Improvement : Recommend and implement process improvements to reduce the frequency and impact of claims.Hard SkillsData EntryAttention to DetailLogistic ClaimsCustomer Service ExperienceSoft SkillsAnalytical SkillsEffective CommunicationJob TypeThis is a contract position with a duration of 6 Month(s).

Work SiteThis is a fully on-site position in Auburn Hills, Michigan.Work EnvironmentCorporate office environment, with shared cubicles and multiple monitors.

They will work directly with Customer Account managers and their supervisors.About Aston Carter : Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe.

Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies.

We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence.

With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & InclusionAt Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people.

DE&I are embedded into our culture through : Hiring diverse talentMaintaining an inclusive environment through persistent self-reflectionBuilding a culture of care, engagement, and recognition with clear outcomesEnsuring growth opportunities for our peopleThe company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.

com (%[email protected]) for other accommodation options.