Essential Duties and Responsibilities :
Receives returned products into ERP system, determine appropriate action and handling. Follows-up on necessary action with the Arthrex Inc.
Product surveillance.
- Maintains inventory accuracy by following manufacturing best practices and material movement best practices when transacting in ERP system.
- Prepares, issues, and kits materials based upon the Repair Work Order Pick List requirements according to work instructions and departmental guidelines.
Ensures continuous workflow and adherence to the repair schedule.
- Assigns material retrieval / return instructions assisting with Purchase Order preparation.
- Generates product packaging and component labels according to router and BOM.
- Performs physical inventories and cycle counts as required in support of the ERP system.
- Determine that the issued material matches the bill of material required to manufacture the product.
- Ensures all work order documents are complete and accurate.
- Ensure workstation is organized and compliant with area clearance procedures.
- Logs received material in the Arthrex complaints database.
- Provide written repair quotes to customers and obtain repair approvals.
- Monitor vendor repairs, evaluations, and vendor quotes for appropriate actions and timely responses.
- Liaises with other internal departments such as : Product Surveillance, Quality, Finance, Logistics
- Provides support for ongoing Global Service and Repair projects.
- Support department with internal / external audits, NCR’s and or CAPA’s.
- Observes all blood borne pathogen and related safety procedures.
Knowledge :
- Basic SAP knowledge preferred.
- Knowledge of FDA and ISO regulations preferred.
- Microsoft Office knowledge required (Office, Word, Outlook).
Reasoning and ability :
Work is performed under very general supervision. Follows specific, detailed instructions.
Skills and Ability :
- Microsoft Office skills preferred (Excel, Word, Outlook).
- SAP, Quest, Sales Force event management ability preferred.
- Ability to write and record data and information as required by procedures.
Education and Experience :
- High school diploma or equivalent required.
- Experience in the medical device industry preferred.
- Inventory Control field experience preferred.
- Experience working in a fast paced, multilayered work environment preferred.
- Experience working in an FDA regulated environment preferred.
Machine, Tools, and / or Equipment Skills :
Proficiency in the use of personal computers and computer programs, SAP, Quest, Sales Force event management, Microsoft Office Suite : Excel, Word, PowerPoint
Arthrex Benefits
- Medical, Dental and Vision Insurance
- Company-Provided Life Insurance
- Voluntary Life Insurance
- Flexible Spending Account (FSA)
- Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
- Matching 401(k) Retirement Plan
- Annual Bonus
- Wellness Incentive Program
- Free Onsite Lunch
- Gym Reimbursement Program
- Tuition Reimbursement Program
- Trip of a Lifetime
- Paid Parental Leave
- Paid Time Off
- Paid Sick Leave
- Volunteer PTO
- Employee Assistance Provider (EAP)
30+ days ago