Search jobs > Boston, MA > Bilingual customer service

Bilingual Healthcare Customer Service Representative

VirtualVocations
Dorchester, Massachusetts, United States
Full-time

A company is looking for a Bilingual Healthcare Customer Service Representative who will support inbound calls from US-based members and providers regarding health and wellness inquiries.

Key ResponsibilitiesActively listen to customers to understand their concerns and build rapportProvide essential information about access to care issues, benefits, and member coverageNavigate multiple computer applications to assist customers effectivelyRequired Qualifications18 years or older with a high school diploma or equivalentMinimum of 1 year of previous call center experienceBilingual in English and SpanishExperience with Medicare and / or Medicaid is a plusWillingness to work flexible shifts, including weekends and holidays

13 hours ago
Related jobs
Promoted
VirtualVocations
Boston, Massachusetts

A company is looking for an Insurance Customer Professional to serve as a point of contact for service issues and client inquiries. ...

Promoted
Sirtex
Woburn, Massachusetts

This position is responsible for supporting the Customer Service Supervisor, maintaining a positive customer service experience for internal and external customers, entry of orders and various customer service projects as assigned. Assist Senior Customer Service Representative and/or Supervisor in f...

Promoted
Emerson Hospital
Concord, Massachusetts

Phlebotomy Customer Service Representative - Full Time 9:30am-6pm. Reporting to the Customer Service Supervisor, the position handles all inquiries from patients andmust be responded to in a courteous and timely manner. Excellent customer service skills. ...

Promoted
Sherwin-Williams
Walpole, Massachusetts

Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and r...

PLS Financial Services
Boston, Massachusetts

Successful Customer Service Representatives (CSR) are the primary point-of-contact with our customers. Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred. As such, they are accountable for delivering superior customer service...

First Help Financial
Needham, Massachusetts
Remote

Commitment to excellent customer service to our customers and dealer partners. We provide auto loans to the underserved and care for our customers and partners with exceptional service. Participants starting in Customer Service will rotate to Funding. Provide customer service regarding issues in hea...

Metrum Research Group
Boston, Massachusetts

We are seeking a motivated and customer-focused Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Provide outstanding customer service through various channels including phone, ...

Family Dollar
Boston, Massachusetts

As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise...

Professional Staffing Group
Quincy, Massachusetts

Customer Service Representative Openings - Hiring Immediately - $18. We currently have multiple Customer Service Representative openings for one of the largest health insurance companies in Boston, MA. Customer Service Representative. Customer Service Representative. ...

Morrison Healthcare
Boston, Massachusetts

Morrison has been named one of Modern Healthcare's "Top 100 Best Places to Work in Healthcare" for the past five years, and Training Magazine's Top 125 organizations for the past six consecutive years. Associate degree with one (1) year work experience in food services, or related field, or Bachelor...