Lead Engineer, Application Delivery Services

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.

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We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Position Summary

Provide Technical Leadership for team as a subject matter expertise for the Banks Application Delivery Network (ADN). Specific focus for this engineering position is Application Data Controller (ADC) driving the Life Cycle Management program.

This position will in addition require level 3 on call support for high severity impacting incidents.

This job is responsible for infrastructure tool / service designs within technical domains in accordance with architectural governance, standards and policies.

Key responsibilities include facilitating deployment of tools / services by leading others in solution development, maintenance of templates, playbooks and automation used during implementation.

Job expectations include demonstrating expertise within technical domains, decomposing issues or objectives into work units, advancing efficient solution delivery practices, and promoting exceptional design, engineering and organizational practices.

Key Responsibilities

• Senior level engineer able to provide technical leadership and delivery strategy for Application Delivery Services to align business requirements to technical solutions to improve availability, functionality, and security.
• Working with lines of business to translate / align business requirements for delivery of the ADS services.
• Ability to analyze and understand a variety of existing and emerging business requirements, interface with technology engagement teams as a fully seasoned and proficient traffic management solutions engineer, in providing best in class application load balancing solutions that align to meet business and technology requirements.
• Ability to analyze and understand a variety of existing and emerging business requirements, interface with technology engagement teams as a fully seasoned and proficient traffic management solutions engineer, in providing best in class automation solutions that align to meet business and technology requirements.
• This highly dynamic position will require the ability to manage multiple technical project engagements requiring the candidate to be a team player who can also work independently in managing to multiple deadlines, priorities and diverse set of applications and requirements.
• Candidate will be a strong engineering minded individual with polished collaboration, written, and communication skills and a proven track record interacting with various levels of management, clients, and technical team members in delivering technical traffic management solutions.
• Development, and optimization of F5 rules

Required Experience :

• 7+ years of leadership experience as a technical lead
• 7+ years for Infrastructure engineering hands on experience with F5 Networks products (LTM / GTM / ASM / AFM / SSLO)
• 5+ years experience developing, optimizing, integration / testing, troubleshooting F5 complex rules.
• 3+ years of experience with VMWare / Avi Networks experience
• 5+ years of Programming skills and working in conjunction with products and services such as DNS, Load Balancing,
• 5+ years of experience with F5 DNS Express
• Inventory Management
• Experience with other equivalent Application Delivery Controller such as Avi Networks, Citrix, etc.
• Strong understanding of general network technologies (e.g., TCP / IP networking, SSL, Firewall, Proxy, Load Balancing)
• Deep knowledge of diverse networking devices like Routing, Switching, Firewalls, WAF
• F5 TMSH Experience and Knowledge
• Experience with routing solutions such as BGP setup for Anycast based Infrastructure Services

Other Skills / Knowledge

• Linux OS Experience
• VMWare, Azure, Terraform / Cloud formation experience.
• Understanding of Cloud services and SDN
• Deep understanding of diverse set of networked applications and terms requiring application traffic management solutions, including HTTP, HTTPS, SSH, FTP, DNS, NTP, ANYCAST services, NAT, WAF, Firewalls, Routing, Switching, etc.
• F5 ASM and APM Experience
• Programming with Python Experience

Soft Skills :

• Excellent problem solving & troubleshooting skills.
• Ability to participate in project scoping, estimating, delivery and other work.
• Proven ability to matrix-manage direct and cross-functional teams.
• Excellent Verbal Skills
• Ability to communicate effectively with people who have varying degrees of technical expertise.
• Experience running projects, tracking task, and timelines.
• Ability to produce quality documentation (understand difference between standard, best practice, design & process documents.
• Results-oriented resource who can develop and manage relationships across the organization based on trust, teamwork, and knowledge.
• Proven ability to resolve project issues and mitigate project risk by negotiating solutions that meet expected results.
• Familiar with Scrum & Agile methodology

Desired Qualifications :

• Bluecat Product Experience
• VMWare Horizon Virtual Desktop Support
• Service oriented design and development using SOAP / Rest web service architectures.
• Experience with Continuous Integration and Delivery practices and automation tools Ansible, Puppet
• Development / Programming experience with tools such as Java EE, Unix Shell Scripting, ANT, Python, .Net, JavaScript, React
• Experience managing across the ITIL Service Lifecycle Framework with specific knowledge of the Service Design Coordination, Transition Planning & Support and Release & Deployment Management processes.
• Familiar with Project Management framework
• Strong business, financial, and infrastructure technology acumen
• Development / Programming experience with tools such as Java EE, Unix Shell Scripting, ANT, Python, .Net, JavaScript, React

Skills :

• Analytical Thinking
• Application Development
• Production Support
• Risk Management
• Solution Design
• Automation
• Business Acumen
• DevOps Practices
• Solution Delivery Process
• Stakeholder Management
• Adaptability
• Architecture
• Innovative Thinking
• Project Management
• Technical Strategy Development

Shift :

1st shift (United States of America)

Hours Per Week :