Manager of Employee Experience

Job Description - Manager of Employee Experience (HOU03YI)

Remember to check your CV before applying Also, ensure you read through all the requirements related to this role.

Company : Worley

Primary Location

USA-TX-Houston

Global Process Framework

Schedule

Full-time

Employment Type : Employee

Job Level : Experienced

Job Posting

Oct 24, 2024

Reporting Manager Title

Director, Global Process Owner

Building on our past. Ready for the future

Worley is a global professional services company of energy, chemicals and resources experts. We partner with customers to deliver projects and create value over the life of their assets.

We’re bridging two worlds, moving towards more sustainable energy sources, while helping to provide the energy, chemicals and resources needed now.

This is a remote opportunity and can be located anywhere in the United States or Latin America.

Role Purpose

In partnership with key stakeholders, this role will identify, assess, prioritize, design and govern key experiences for the people lifecycle.

This role is the conduit and creates alignment between business processes and the solutions that deliver exceptional people experiences.

Key Accountabilities

• Create a People experience (Px) Community of Practice (CoP) ensuring alignment around the Worley and People strategy and objectives and the prioritization of initiatives.
• Partner with experience owners, digital teams, the People (HR) team and key cross-functional stakeholders to :
• Define, develop and socialize a clear and compelling joint vision of the Px at Worley.
• Create the Px roadmap using moments that matter as our compass.
• Define, design, deliver and govern end to end people experiences and journeys.
• Formalize the governance model of global Px journeys.
• Lead the assessment, prioritization, analysis and design of Px continuous improvement efforts.
• Create compelling storyboards and general Px user stories for our People Digital team to assess supporting digital solutions.
• In partnership with key stakeholders, create and deliver upon an end-user customer centric knowledge management strategy and roadmap.
• Create an end-user knowledge management governance model including ownership and role definition, change and controls oversight and design standards.
• Participate in the creation and delivery of change and communications plans for new or redesigned experiences.
• Use data and customer insights through various discovery methodologies to confidently identify and prioritize Px optimization opportunities.
• Identify and create KPIs to show the value of the re-imagined experiences.
• Formalize and utilize experience tools such as empathy, impact and journey maps.
• Identify and map out all the moments that matter in our people’s journey.
• Design the content taxonomy for identified EX journeys.
• Drive adoption of design systems, mechanisms, best practices, processes, and tools.

Job Specific Skills (knowledge, experience, capabilities, systems)

• Prior experience creating and delivering global, organization-wide and scalable successful EX programs and journeys including experience in program design, development, management, measurement and evaluation.
• Experience in knowledge management strategy, governance and oversight delivery.
• Experience creating and managing various EX tools including empathy, impact and journey maps.
• Experience with content taxonomy design.
• Proven experience developing trusted relationships with all functions and at all levels of an organization including with an agility to influence conversations that lead to transformation.
• Strong self-organizational qualities, strategic program management, project management, change management and organization effectiveness skills are essential.
• Analytical skills required, including the ability to identify key patterns and trends, generate meaningful insights, and use data to drive informed decision-making processes and solve complex problems.
• Thrives on and has experiences with ambiguity.
• Excellent decision making skills and a sense of urgency. You're able to juggle competing priorities with a focus on timely execution and follow through.

Required Qualifications

10 years of human resources experience including culture and employee experience.

Moving forward together

We’re committed to building a diverse, inclusive and respectful workplace where everyone feels they belong, can bring themselves, and are heard.

We provide equal employment opportunities to all qualified applicants and employees without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by law.

We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation.

And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology.

Whatever your ambition, there’s a path for you here. And there’s no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.

J-18808-Ljbffr