At Lavish Home Décor we believe that yourhome should be a reflection of your personality which is why weoffer a wide range of luxury home furnishings.
From sleek andmodern pieces to timeless classics we have something to suit everytaste.
As an authorized dealer of HunterDouglas window coverings we can help control home light with style.Our range includes everything from elegant drapes to practicalblinds all variety of fabrics textures and colors.
But we're more than just a furniture store. Ourteam of experienced interior designers is always on hand to helpclients bring their vision to life.
Whether they're lookingto refresh a single room or redesign entire home we can guide youthrough the process from initial concept to finalinstallation.
Responsibilities :
- Managing order processing for customers using proprietaryorderentry systems.
- Work with customers salesreps and sales management over the phone and email.
- Handle incoming calls and emails from customersaddressing their queries providing product information andresolving issues promptly.
- Strongorganizational and time management abilities with the capacity tohandle multiple tasks and prioritize effectively.
- Work with our technical support and collection personnelto expedite orders and resolve customer problems.
- Process purchase orders and order restock ofinventory.
- Ensure timely and accurate orderprocessing.
- Maintain relationships gatherfeedback and follow up with customers to ensure customersatisfaction.
- Answer pricing and productinquiries.
- Execute contract maintenance andinform customers of pricing contract changes
- Other duties as assigned
Requirements :
- Excellent telephone skills and the ability to handlemultiple daily telephone calls in a positive manner
- Microsoft Office including; Word Excel and Outlookpreferred.
- Great follow up skills excellentverbal and written communication skills
- Ability to write legibly with correct spelling grammarand punctuation
- Selfstarter.
- Effective working in teams to achieve thedepartment's objectives
- Ability toanalyze situations and resolve problems (i.e. consolidate shipmentsfrom various suppliers and ensure documentation for export iscorrect)
Benefits :
- MedicalDental and Vision offerings
- Weekly DirectDeposit
- Paid Holidays and Personal TimeOff
- 401(k) with match
- Voluntary Life and AD&D Short / Long TermDisability plus other voluntary coverages
- PrePaid Legal and Employee Assistance Programs
Chat Call Customer Support
Handle incoming calls and emails from customersaddressing their queries providing product information andresolving issues promptly. Work with our technical support and collection personnelto expedite orders and resolve customer problems. Work with customers salesreps and sales management over the ph...
Customer Service Representative (Level 1 Call Center Support Specialist) / Plainview, NY
This company is seeking a motivated and customer service-savvy individual to help their customers overcome their internet-related challenges with confidence and professionalism. As a Level 1 Customer Service Representative, you will serve as the initial point of contact for customers seeking technic...
Customer Service/ Call Center Executive (Phone Support Exp.)
Trigyn's Direct Government Client has MULTIPLE openings for Call Center / Customer Service Executive, who can work onsite in Long Island City, NY. Selected candidate will provide information to customers, conduct research and perform clerical support. Answer heavy volume of incoming calls. Perform c...
Customer Service Representative (Level 1 Call Center Support Specialist) / Plainview, NY
This company is seeking a motivated and customer service-savvy individual to help their customers overcome their internet-related challenges with confidence and professionalism. As a Level 1 Customer Service Representative, you will serve as the initial point of contact for customers seeking technic...
Customer Service / Call Center Executive (Phone Support Exp.)
Trigyn's Direct Government Client has openings for Call Center / Customer Service Executive, who can work onsite in Long Island City, NY. Selected candidate will provide information to customers, conduct research and perform clerical support. Answer heavy volume of incoming calls. Perform clerical t...
Customer Service Representative (Level 1 Call Center Support Specialist) / Plainview, NY
This company is seeking a motivated and customer service-savvy individual to help their customers overcome their internet-related challenges with confidence and professionalism. As a Level 1 Customer Service Representative, you will serve as the initial point of contact for customers seeking technic...
Call Agent, Bureau of Customer Support
The New York City Department of Health and Mental Hygiene is a recognized leader and innovator in public health and mental hygiene services seeks a dynamic-highly motivated candidates to serve as a Call Agent in the Bureau of Customer Support Services - Call Center Unit housed within the Office of E...
Customer Service Representative (Level 1 Call Center Support Specialist) / Plainview, NY
This company is seeking a motivated and customer service-savvy individual to help their customers overcome their internet-related challenges with confidence and professionalism. As a Level 1 Customer Service Representative, you will serve as the initial point of contact for customers seeking technic...
Customer Service Representative (Work from home)
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. We're seeking someone who is great with people, building relationships, and putting customers first. Ability to listen to and underst...
Customer Service Representative
Our groundbreaking hospice and palliative care programs offer a broad range of facility and community based services to help patients and their families ease the burden of managing a life-limiting illness or end-of-life care. Responds to Social Work,RN Case Manager, patient, and customer complaints ...