Auto Physical Damage and Property Damage Claims Analyst

IAT Insurance Group (IAT) has an immediate opening for an Auto Physical Damage and Property Damage Claims Analyst that can be located in one of the following IAT offices :

• Naperville, Illinois
• Rolling Meadows, Illinois
• Raleigh, North Carolina
• Alpharetta, Georgia
• Omaha, Nebraska

This role works a hybrid schedule from one of the IAT Offices listed above. The hybrid schedule reflects our values (thinking and acting like an owner, collaboration, and teamwork) as it requires working from the office with colleagues and other disciplines Monday through Wednesday, with the option of working Thursday and Friday remotely.

This position manages, investigates and resolves vehicle damage claims for total loss and non-total loss claims. The candidate will provide quality customer service to meet the needs of the insured, claimant, and all internal and external customers.

Responsibilities :

• Completes timely handling of auto claims (total loss and non-total loss) to ensure proper valuations, timely settlement offers and responses to counteroffers as well as proper settlement outcomes according to state statutes and regulatory policy
• Compliant with Claims Best Practices to ensure claim handling discipline and superior quality
• Establishes 24-hour contact and maintains appropriate contact with all involved stakeholders throughout the life of the claim file
• Ensures timely and accurate reserving practices
• Ensures adequacy of reserves, confirms, or denies coverage and advises policyholders and claimants as to proper course of action
• Negotiates settlements within prescribed authority and explains denials to policyholders, claimants, and attorneys
• Perform other duties as needed

Qualifications : Must-Have :

• HS degree / GED with 2+ years of relevant claims experience to include handling non- total loss claims for commercial and personal lines customers
• Skilled at recognizing questionable coverage / contract situations which necessitate supervisory involvement and able to demonstrate a thorough understanding and use of basic policy / contract coverages
• Strong understanding of legal, regulatory and compliance requirements
• Ability to handle multiple claims work systems
• Ability to set priorities and multitask in a fast-paced environment
• To qualify, applicants must be authorized to work in the United States and must not require VISA sponsorship, now or in the future, for employment purposes.

Preferred to Have :

• Associate / Bachelor’s degree
• Experience handling commercial claims
• Appropriate claims adjuster licenses

Our Culture IAT is the largest private, family-owned property and casualty insurer in the Insurance Answers Together is how we define IAT, in letter and in spirit.

We work together to provide solutions for people and businesses. We collaborate internally and with our partners to provide the best possible insurance and surety options for our customers.

At IAT, we’re committed to driving and building an open and supportive culture for all. Our employees propel IAT forward driving innovation, stable partnerships and growth.

That’s why we continue to build an engaging workplace culture to attract and retain the best talent.

We offer comprehensive benefits like :

• 26 PTO Days (Entry Level) + 12 Company Holidays 38 Paid Days Off
• 7% 401(k) Company Match and additional Profit Sharing
• Hybrid work environment
• Numerous training and development opportunities to assist you in furthering your career
• Healthcare and Wellness Programs
• Opportunity to earn performance-based bonuses
• College Loan Assistance Support Plan
• Educational Assistance Program
• Mentorship Program
• Dress for Your Day Policy

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We maintain a drug-free workplace and participate in E-Verify.