Regional Sales Manager - San Francisco, CA

Description

1. Collaborate with ecosystem cross-functional team to develop and execute on the ecosystem strategy to generate enhanced customer satisfaction, improved patient outcomes and business opportunities for Otsuka.

Development and drive ecosystem commercial strategy

Lead a team of Health Science Associates (HSAs) within an ecosystem to drive appropriate clinical demand and improve patient and customer experience.

Execute and adapt the regional / ecosystem plan to achieve patient centric objectives, KPIs

and performance targets.

Constantly scan the industry and broader commercial environment to identify best practices

in the healthcare ecosystem and integrate them into Otsuka through the development of

innovative account management processes.

Consolidate insights gathered from field force and other sources (e.g., analytics) that will

serve as input for regional business plans.

Coach HSAs to shape customer plans based on market dynamics to address customer needs

and deliver performance against HSA and ecosystem KPIs.

Collaborate with ecosystem partners to develop and execute customer engagement strategies and initiatives, gaining insights and perspectives through strong external customer interaction, primary and secondary market research, and field organization.

2. Build, maintain and leverage networks and relationships in the complex healthcare ecosystem to gain insight into customer needs and priorities and contribute to improved customer, patients, and business outcomes.

In coordination with local HSAMs, partner with senior customers (e.g., leaders in IDNs) within the ecosystem by improving and maintaining ongoing relationships, and establish patient centric platforms for strategic partnership.

Deeply understand the unique needs of each customer in their pursuit of improved patient outcomes, lower costs, and improved quality of care by building, maintaining, and leveraging networks and relationships in the healthcare ecosystem and co-creating solutions with customers.

Collaborate appropriately across ecosystem roles in support of shared patient-centric and customer engagement quality goals, including customizing local field deployment based on local needs and developing ecosystem strategic plans and KPIs.

Integrate, synthesize, and harness knowledge from established relationships to develop a deep understanding of the ecosystem and how to effectively influence the system to deliver improved patient outcomes.

Conduct business to the highest ethical and professional standards, consistent with Otsuka guidelines and policies.

3. Drive a high performance, patient centric, highly engaged culture within the ecosystem.

Create and foster a culture that is collaborative and customer centric, to ensure solutions are designed to continuously enhance customer engagement, satisfaction, and improved patient outcomes.

Provide adaptive leadership and coaching to the team to support, motivate and enable them

to successfully deliver the business plan and priorities.

Ensure that the sales goals and forecasts for the region are consistent with the organization’s long-range strategic objectives.

Lead business analysis to identify and recommend strategic opportunities to maximize

business results, incorporating input and ideas from across Otsuka.

Track the ecosystem customer experience, both formally and informally, and use this

information to enhance customer engagement and strategy.

Foster a cross-functional account environment that is collaborative and customer-centric to

engage the customer as solution partners across the portfolio.

Qualifications

Bachelor’s degree : MBA or other related graduate degree preferred.

Previous experience leading account managers or alliance / partnership managers, including developing and implementing account plans, contracting for various health ecosystem

players (e.g., health system or hospital), is required.

Previous cross-functional industry experience in commercial life sciences (pharma or

biotechnology) or related industry engaging with key healthcare ecosystem players (e.g.,

payers, health systems), is a plus.

Ability to work in an ambiguous environment undergoing transformation is a strong plus

Proven track record in coaching, training and / or mentoring peers or others as assigned;

helping such others to better meet or exceed their goals, targets, and other responsibilities.

Proven track record for consistently meeting or exceeding financial and / or other

quantitative targets, as well as qualitative goals.

Demonstration of in-depth knowledge of strategy development, including contracting

strategy, administration and pull through is a strong plus.

Previous field sales management and / or marketing experience in the Neuroscience or Nephrology market, or related industry is preferred.

Strong understanding of healthcare compliance, legal and regulatory landscape.

LI-Remote

Competencies

Accountability for Results - Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.

Strategic Thinking & Problem Solving - Make decisions considering the long-term impact to customers, patients, employees, and the business.

Patient & Customer Centricity - Maintain an ongoing focus on the needs of our customers and / or key stakeholders.

Impactful Communication - Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.

Respectful Collaboration - Seek and value others’ perspectives and strive for diverse partnerships to enhance work toward common goals.

Empowered Development - Play an active role in professional development as a business imperative.Minimum $143,340.00 - Maximum $204,930.

00, plus incentive opportunity : The range shown represents a typical pay range or starting salary for candidates hired to perform the work.

Other elements may be used to determine actual salary such as the candidate’s job experience, specific skills, and comparison to internal incumbents currently in role.

This information is provided to applicants in accordance with states and local laws. Company benefits : comprehensive medical, dental, vision and prescription drug coverage, company provided Basic Life, AD&D, Short-term and Long-term Disability insurance, tuition reimbursement, a 401(k) match, PTO allotment each calendar year, paid holidays, and paid leave programs as well as other company provided benefits.

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