Community Association Portfolio Management

Job Description

Job Description

The Community Association Manager’s (CAM) primary responsibility is to oversee the day-to-day operations and management of a community association or homeowner's association (HOA), and will be responsible for ensuring the smooth functioning of the community, maintaining common areas, enforcing community rules and regulations, and facilitating effective communication between residents, the board of directors, and external vendors, emphasizing strong leadership, excellent communication skills, and a comprehensive understanding of community management principles.

Key Responsibilities

Community Management :

Develop and implement policies, procedures, and rules in accordance with the association's governing documents.

Maintain a strong knowledge of the community's governing documents, including bylaws, covenants, conditions, and restrictions (CC&R).

Coordinate and attend regular board meetings, prepare meeting agendas, and provide administrative support to the board of directors.

Ensure compliance with all applicable laws, regulations, and local ordinances.

Maintain accurate and up-to-date community records, including resident information, financial records, and correspondence.

Financial Management :

Prepare and manage the association's annual budget, including forecasting expenses, collecting assessments, and overseeing financial statements.

Monitor accounts payable and receivable, coordinate with vendors and service providers, and ensure timely payment of invoices.

Assist in the selection and supervision of contractors, negotiate service contracts, and oversee maintenance and repair projects within the community.

Provide regular financial reports to the board of directors and assist in financial planning and reserve fund management.

Resident Relations and Communication :

Act as a liaison between residents, the board of directors, and external entities such as government agencies, contractors, and legal counsel.

Respond to resident inquiries, complaints, and concerns in a timely and professional manner.

Foster a positive and inclusive community environment, organize community events, and promote resident engagement and participation.

Disseminate important information to residents through newsletters, emails, community websites, or other communication channels.

Compliance and Enforcement :

Ensure community-wide compliance with rules, regulations, and architectural guidelines.

Manage violation notices and enforcement processes, including follow-up inspections, correspondence, and appropriate action.

Assist in the interpretation and enforcement of governing documents, working closely with the board of directors and legal counsel when necessary.

Coordinate with legal counsel to address legal issues, lawsuits, and other disputes involving the community association.

What We Offer :

• Competitive salary and benefits package.
• Opportunities for professional development and continuing education.
• A supportive and collaborative work environment.
• The chance to make a meaningful impact in the community.

Join our team and be a part of creating thriving communities!