Field Tech Sales Expert

JOB DESCRIPTION

Field Tech Sales Expert (Part Time)

Location : Baltimore, MD

Here at Asurion, we go beyond providing great service to our customers - we create an environment where our employees can grow and thrive.

With our training, continued education, and wellbeing resources, you'll have what you need to excel in this role.

Part-Time Schedule :

Ability to work 5 evenings / week Hours : 4 : 05pm to 9 : 00pm (WA / CA / CO - 4 : 05pm 8 : 00pm)

We take care of you (benefits / perks) :

• Base pay is guaranteed and paid bi-weekly. Earned pay can now be accessed early!
• Based on your sales performance, you'll get extra money
• Mileage reimbursement is paid weekly based on IRS guidelines
• $35 / month phone stipend
• 3-4 weeks of paid training where your success is our top priority! We provide hands-on training in serving customers, solving tech problems, and refining top-notch selling skills
• Generous medical, dental and vision benefits program after 30 days of employment
• 401K with 100% match up to 3% and 50% on the next 2% after 1 year of employment
• Additional health benefits such as heart health, diabetes management and healthcare advocacy for personalized support
• Employee discount program on everyday products and services like home / auto insurance, pet insurance, theater tickets, transportation, gym / fitness studios, theme park attractions, and everyday necessities
• Visit Asurion Benefits Central : to explore our perks, including Part-Time and Full-time medical, dental and vision benefits!

Here’s what you’ll bring to the team :

• Strong willingness to learn tech and sales or prior sales and / or tech experience in any industry
• A valid driver’s license and satisfactory driving record with at least 1 year of driving experience
• Personal vehicle (excluding motorcycles) for transportation use to / from customer visits. Service appointments are located in neighborhoods and cities surrounding inventory warehouse(s), maximum expected travel distance is 120 miles one way.
• Use of personal cellphone (no older than 3 models to the most recent model) - to keep you in the know, while on the job
• Comfort working around dogs, cats and other pets that may be present in customer homes
• Comfort working during evening hours

What you'll do as a Field Tech Sales Expert :

Building relationships and selling upgraded solutions is what our Experts do best. They'll deliver and service devices within 24 hours and sell Asurion smart home related products.

• Provide superior service and products to deliver each customer with the best experience they can get with their technology
• Provide in-person device setup and technical support for customers' smartphones, tablets, and other consumer electronics
• Meet with customers face to face at their homes
• Always upsell Asurion smart home and other products
• Achieve sales and service goals and grow as a result of feedback and coaching
• Through interactions with customers, our experts demonstrate integrity in serving, solving and selling with expectations to listen to the customer’s needs, provide accurate information and conduct themselves in a way that is consistent with Asurion's values.
• Travel daily to and from the job site and several customer locations, possibly in heavy traffic and bad weather

Health and safety measures :

At Asurion, employee health and safety are our top priority. Meeting customers at their homes creates a great customer experience.

So, we work hard to ensure all employees feel safe doing their work.

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