job summary : Responsibilities :
Responsibilities :
Demonstrate strong customer service skills to provide phone support including :
o Listening to the customer to gain an accurate understanding of the situation
o Being empathetic to the customer’s situation and having a sense of urgency to resolve the issue
o Producing accurate, detailed documentation at the client, problem and incident level
o Resolving conflict
- Responsible for high quality end-user technical support, related to enterprise software and hardware
- Responsibilities include assessment, triage, research, training / education and resolution of incidents and requests regarding the use of application software products and / or infrastructure components in a fast paced 7x24x365 environment.
- Under general oversight, provides after hours and weekend support as needed.
- The position requires attention to detail, follow through, teamwork focus and positive attitude.
- An understanding of technology and the ability to apply that knowledge to support all existing systems
Skills : Call Center Support, Account Management, Follow-up Experience : Experienced2 year(s)
responsibilities :
Demonstrate strong customer service skills to provide phone support including :
o Listening to the customer to gain an accurate understanding of the situation
o Being empathetic to the customer’s situation and having a sense of urgency to resolve the issue
o Producing accurate, detailed documentation at the client, problem and incident level
o Resolving conflict
- Responsible for high quality end-user technical support, related to enterprise software and hardware
- Responsibilities include assessment, triage, research, training / education and resolution of incidents and requests regarding the use of application software products and / or infrastructure components in a fast paced 7x24x365 environment.
- Under general oversight, provides after hours and weekend support as needed.
- The position requires attention to detail, follow through, teamwork focus and positive attitude.
- An understanding of technology and the ability to apply that knowledge to support all existing systems
qualifications : Experience
Experience
- Experienced
- 2 years
Education
Bachelors
skills :
- Call Center Support
- Account Management
- Follow-up
Customer Supp/Account Rep-Sr-IT
The position requires attention to detail, follow through, teamwork focus and positive attitude. The position requires attention to detail, follow through, teamwork focus and positive attitude. Demonstrate strong customer service skills to provide phone support including:. Listening to the customer ...
Branch Customer Service Rep - Sandy Plains GA
Customer Service Representative. Branch Customer Service Representative. Branch Customer Service Representatives. Customer Service Representative. ...
Sales Development Representative Remote-US
A company is looking for a Sales Development Representative. ...
Sales Representative - FT (Up to $150,000 annually)
SDR - outside sales - inside sales - call center - automotive sales - used car - pharmaceutical sales - solar - industry - vacation - travel - insurance - adjuster - mortgage servicing - mortgage processing real estate - retail - customer service - dealerships - collections - startups - owner/opera...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
Do you love how it feels to help others? The Apple Store is dedicated to delivering a customer experience that's unlike any other. As a Specialist, it starts with you discovering customers' needs. Every day is an opportunity for you to turn another Apple Store visitor into a loyal Apple customer. As...
Pharmacy Customer Service Associate
In accordance with state and federal regulations, assi Customer Service, Pharmacy, Associate, Customer Experience, Pharmacy Manager, Store Manager, Retail. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Models and deliver...
Pharmacy Customer Service Associate
Customer ExperienceEngages customers and patients by greeting them and offering assistance with products and services. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e. Provides cust...
Customer Service Specialist
Eligible to promote after 6 months• Amazing, people-first culture!Position Overview:To provide customer support by transferring inbound calls to the appropriate party. Hear, resolve, and forward complaints from customers and public to the appropriate person. Transmit information or documents to cust...
Entry Level Account Rep
Entry Level Account Representative. Our clients are looking for viable alternatives to their current benefit programs and as a result of current economic conditions, the demand for our products and services has never been higher! Our Entry Level Account Reps can make a real difference in people's li...
Customer Service / Benefits Specialist (Work from Home)
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. We're seeking someone who is great with people, building relationships, and putting customers first. Ability to listen to and underst...