A company is looking for a Senior Director of Customer Success to lead their Customer Success team and drive customer-centric initiatives.
Key ResponsibilitiesDevelop and execute a comprehensive Customer Success strategy for Mid-Market & APAC customersLead, mentor, and grow a team of Customer Success Managers, fostering a culture of continuous improvementDrive revenue growth by identifying upsell opportunities and collaborating on customer retention initiativesRequired QualificationsBachelor's degree in Business, Finance, or a related field12+ years of experience in customer success, account management, or salesProven track record in developing and executing customer success strategiesStrong leadership and team management experienceUnderstanding of SaaS products and business models
Senior Director of Clinical Transformation
A company is looking for a Senior Director of Clinical Transformation to drive clinical initiatives and improve patient care outcomes. ...
Director of Resident Experience - Senior Living
Assess resident interest and activity needs at time of move-in and ongoing by completing the Resident Interest Worksheet and meeting with all new residents within 7 days of move-in to determine what level of activities residents request to be a part of. Develops a calendar of events before the begin...
Senior Director of Cloud Engineering
A company is looking for a Senior Director, Cloud Engineering to lead their global teams in delivering cloud services. ...
Sr. Director, Voice of Customer
Develops and implements a comprehensive Voice of Customer program, including the collection, analysis, and dissemination of customer feedback across all touchpoints of the affiliate journey. Leads the development of customer journey maps to identify key touchpoints and pain points in the customer ex...
Senior Director of National Alliances
A company is looking for a Senior Director of National Alliances to lead the Americas National Solution Provider Alliance strategy and execution. ...
Sr. Director, Voice of Customer
Develops and implements a comprehensive Voice of Customer program, including the collection, analysis, and dissemination of customer feedback across all touchpoints of the affiliate journey. Leads the development of customer journey maps to identify key touchpoints and pain points in the customer ex...
Senior Director of Development
Proficient in Microsoft Office; Salesforce experience a plus. The employee will be expected to be in the office at least two days a week: Mondays and one other day of the employee’s choosing. Serve as a key member of an integrated strategy team responsible for mapping BGCMT’s brand positioning exter...
Senior High Director of Boys
This position works with the Senior High Director of Girls, under the oversight of the Youth Directors, planning, coordinating and executing all aspects of senior high ministry. Aid in shepherding and growing a community of volunteers to invest in the lives of students and lead in the various progra...
Senior Director of Operations - Vacation Rental Management
As the Senior Director of Operations, it will be essential for you to integrate and elevate our people, processes, and priorities. The Senior Director of Operations will need the ability to creatively problem solve as issues arise and have the foresight to integrate ideas and systems that will strea...
Senior Customer Success Specialist
Utilizing knowledge of Brightree products and services, the Customer Success Specialist responds to customer escalations, manages contract changes, and offers general recommendations to drive overall adoption of Brightree and reduce churn. The Customer Success Specialist manages concurrent inquiries...