Process Improvement & Coordination Specialist

Job Description

Job Description

Recognized by the city of Alexandria as a Gold Employer, the State Department Federal Credit Union (SDFCU) is dedicated to providing outstanding opportunities and professional development.

Headquartered in Alexandria, Virginia, with assets exceeding $2.4 billion, we understand that our success is driven by our talented team members.

At State Department Federal Credit Union, we are committed to attracting and retaining top talent to ensure our continued success.

Our tradition of exceptional service extends not only to our members but also to our employees. Through comprehensive internal training and workshops, we nurture professional strengths and provide ample opportunities for career advancement.

Are you ready to join our dynamic team? We offer competitive salaries, exceptional Health, Dental, and Vision insurance within the first 30 days of service, a matched 401(k) plan with up to 4% SDFCU contribution, and much more.

Benefits and Perks of Working at State Department Federal Credit Union Include :

Diversity and Inclusion : Work in an environment that values and respects all team members.

Paid Holidays : Enjoy 12 paid holidays a year, including your birthday.

Flexible Work Options : Potential work-from-home options after the introductory period.

Generous Paid Time Off : Ample vacation and personal days to maintain a healthy work-life balance.

Tuition Reimbursement : Support for your ongoing education and career development.

Commute / Parking Incentives : Financial incentives for your daily commute.

Comprehensive Insurance : Access to excellent medical, dental, and vision insurance packages.

Gym Reimbursement : Stay healthy with our gym membership reimbursement program.

Team Bonding : Participate in company and team bonding events that foster a collaborative work environment.

Join us at SDFCU and be part of a team that values excellence, innovation, and professional growth.

Are you ready to take on a pivotal role in our dynamic team? State Department Federal Credit Union is excited to announce an opening for a Process Improvement and Coordination Specialist!

In this role, you’ll analyze and streamline business processes across departments to drive efficiency and enhance the member experience.

By combining process optimization with project management, you’ll play a vital role in achieving strategic goals and operational excellence.

You’ll lead continuous improvements, boost ROI, and guide leadership on resource efficiency to deliver measurable results.

If you're passionate about creating impactful change and driving success, we want to hear from you!

Required Skills and Competencies :

1. Associate’s degree with two years of Project Management experience, or equivalent work experience.

2. Minimum of 3 years of experience in business process improvement, project management, or a similar role.

3. Strong analytical and problem-solving skills.

4. Proficiency in project management software and tools (e.g., Microsoft Project, Asana, Trello).

5. Excellent communication and interpersonal skills.

6. Ability to work independently and collaboratively in a fast-paced environment.

7. Project Management Professional (PMP) certification or Lean Six Sigma certification is a plus.