Bilingual Call Center Advocate

VirtualVocations
Littleton, Colorado, United States
Full-time

A company is looking for a Bilingual Call Center Service Advocate fluent in Cantonese or Mandarin.Key Responsibilities : Manage inbound and outbound calls, scheduling appointments and resolving patient issuesUpdate patient information in the electronic medical records systemCollaborate with care team members to provide exceptional customer serviceRequired Qualifications : Fluency in English and Cantonese or MandarinHigh School diploma or equivalent required;

some undergraduate education preferred1 year of customer service experience, preferably in a call center environmentExperience with EMR documentation preferredProficient PC skills, including basic Microsoft Excel skills

18 hours ago
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