PLEASE NOTE : This position is located in our Seattle, WA office. We offer a hybrid work schedule (three days in the office and two days of teleworking) to accommodate for flexibility.
RESPONSIBILITIES
The Client Services Representative is responsible for activities including, but not limited to : Client account management, settling client complaints / disputes, taking credit card payments, and other projects as needed by the department manager.
This is an in-office role located in our downtown Seattle location.
QUALIFICATIONS
- Have 1 year customer service experience
- Have professional phone and email etiquette
- Have the initiative to work independently and thrive in a team environment
- Have dedicated thinking and problem-solving skills
- Have proficient skills in Microsoft Office suite.
- Experience in Salesforce or the insurance industry is a plus.
- Have ability to deliver customer support like you expect to receive it; with excellence.
- Have ability to be organized and are a multi-tasker with excellent judgment on prioritization within a high-volume transactional environment.
COMPANY
Our office is located in downtown Seattle, in the heart of Pioneer Square. We cultivate a comfortable work environment, with plenty of onsite amenities (gym, locker room, lunch area, snacks, TVs, casual attire, ping pong, etc.
Come join a diverse and growing workforce of over 150 smart, driven people.
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