Change Consultant

Net 2 Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500+ employees globally, with over 30+ locations in the US and global operations in 32 countries.

We believe in providing staffing solutions to address the current talent gap Right Talent Right Time Right Place Right Price and acting as a Career Coach to our consultants.

Role : Change Consultant

Location : Warren, NJ Onsite Role

Duration : 6+ Months

Job description :

• To promote and apply commercial best practice throughout the life of a client engagement to drive value from the account.
• You will be responsible for ensuring Capgemini’s compliance with the contract, providing advice on commercial and contractual matters to the sales and delivery teams and applying Capgemini’s commercial best practice in the day-to-day management and administration of the account partnering with a variety of stakeholders such as Account Management, Solution, Legal, and Finance.

Full lifecycle Contract Management responsibilities

• Ensure the delivery team understands the contractual obligations and provides advice and guidance to the team on all matters relating to the contract.
• Ensure that contractual obligations are fulfilled such that revenue and margin are maximized and that costs are reduced.

Proactively suggests options to drive out costs and to increase revenue and margin.

• Reduce risk, increase best practice across the delivery teams.
• Manage and resolve conflict to avoid disputes escalating.
• Participate in and / or lead senior level negotiations with both internal and external customers with the introduction of scope or other changes, new business lines and the renewals of existing customer contracts.

Typical Tasks and Responsibilities :

• Communicate key contract obligations to delivery teams.
• Provide advice on contractual obligations.
• Provide coaching to the delivery teams to ensure compliance with Capgemini’s contractual obligations.
• Ensure commercial management best practice is implemented within the account (e.g. risk registers are maintained).
• Participate in commercial discussions with the clients.
• Participate in service reviews.
• Parter in commercial support for the Account / Service Management team.
• Assist in shaping commercial propositions for sell on business.
• Participate in opportunity / bid reviews, on request.
• Develop and approve all changes to the contract.
• Provide coaching in preparation for negotiations.
• Provide commercial training for the delivery team as agreed with the Infra Commercial team.
• Advise on general commercial queries

Core Responsibilities :

• As a member of the account leadership team (or of several team where responsibility is for a portfolio), you will take a key role in the ongoing development of the account to support Capgemini Infrastructure Services business objectives.
• Maintain and continue to develop the day-to-day commercial process and procedures necessary to supporting the overall account strategies.
• Day-to-day responsibility for the resolution of all issues relating to the contracts including changes, clarifications and additions.
• Assist with the management of complex sales opportunities (Bids, RFPs, RFQs).
• Face off to the client commercial / legal lead and team members.
• Face off to the other Capgemini third party commercial leads.
• Face off to other third party suppliers as necessary to support the delivery of services.
• Identify and highlight commercial risks to the Account Management Team and assist with actions to address / resolve.

Requirements : Technologies Used :

Technologies Used :

Strong knowledge of Microsoft Word, Excel and PowerPoint

Person Specification :

• Previous experience of contract management in a large complex and matrixed environment.
• Detailed understanding of key legal, commercial principles and obligations found in outsourcing contracts (including specific variations that may apply to a particular market / geography because of legislation / regulation or common practice e.

g. ARD, Sarbanes Oxley / SAS70, EU Data Protection, Financial Distress, etc.)

• Broad experience of IT service delivery and / or sales in complex environments.
• Excellent client facing skills including ability to negotiate and to cope in difficult situations.
• Experience of client facing negotiations at senior levels
• Track record of dealing with complex Commercial / Legal issues.
• Strong numeracy (understanding of finances and excel spreadsheets).
• Proactive problem solver and able to think laterally.
• Heavily client facing. Mobility required to accommodate customer needs and experience of working on client site.

Personal Qualities :

• Flexible / Mobile (able to travel).
• Strong team player able to build and maintain strategic working relationships.
• Advanced presentation skills.
• Excellent written and oral English skills, in addition to fluency in the local language.

Primary Skills : planning, quality of service, regulatory compliance, CAB, change management, problem escalation, IT infrastructure, operational management

Why work with us - At Net2Source, we believe everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value.

We want you to fit in with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment;

but we also want you to stand out with opportunities to have a strategic impact, innovate, and take necessary steps to make your mark.

We help clients with new skilling, talent strategy, leadership development, employee experience, transformational change management, and beyond.

Equal Employment Opportunity Statement :

Net2Source is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation.

Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis as protected by federal, state, or local law.

Awards and Accolades :

• America's Most Honored Businesses (Top 10%)
• Awarded by USPAAC for Fastest Growing Business in the US
• 12th Fastest-Growing Staffing Company in the USA by Staffing Industry Analysts in the US (2020, 2019, 2020)
• Fastest 50 by NJ Biz (2020, 2019, 2020)
• INC 5000 Fastest growing for 8 consecutive years in a row (only 1.26% of companies make it to this list).
• Top 100 by Dallas Business Journal (2020 and 2019)
• Proven Supplier of the Year by Workforce Logiq (2020 and 2019)
• 2019 Spirit of Alliance Award by Agile1
• 2018 Best of the Best Platinum Award by Agile1
• 2018 TechServe Alliance Excellence Awards Winner
• 2017 Best of the Best Gold Award by Agile1(Act1 Group)

Shubham Hayaran

Senior Technical Recruiter

Book A Meeting Visit LinkedIn Profile

201) 603 2330

[email protected]

270 Davidson Ave, Suite 704, Somerset, NJ 08873